Haru Reviews

Haru

haru.co.uk
3.70
126 reviews
Great Rating
Based on 126 user experiences

Rated 3.70 out of 5 by 126 Happy Customers

47.6%
15.9%
11.1%
9.5%
15.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 126 reviews

Haru receives predominantly positive feedback for customer service, quick delivery, and quality items, though some orders face delays or inconsistencies. Many reviews highlight excellent service, fast dispatch, and genuine products, while a subset reports poor communication, wrong items, or slow delivery. Overall, users appreciate the platform’s reliability and ethical approach, with selective frustrations around logistics and accuracy.

What customers love
  • Genuine products
  • Easy returns
Common concerns
  • Wrong items
  • Low prices
  • Missing items

Last updated 1 week ago

C

Ordered off this website five times

Ordered off this website five times now Items have always arrived in perfect condition and within 24 hours One of the best websites out there for garms
M

Great service and amazing delivery

Great service and amazing delivery Purchased 3 items from Responsible and each time perfect This is how shopping should be Thanks all
D

Highly Recommend

Really easy to deal with and especially good if you cannot be bothered selling old clothes on other sites that rip you off with fees
M

Always great service

Always great service I love this company get to buy some unusual bits that s usually sold out plus i can sell back so can rotate my wardrobe Keep it up guys
M

Great experience as always

Really great company love what they are doing and will continue to carry on using them Speedier replies on what s app is my only sticking point Other wise 5 stars
S

Ordered a Stone island jumper and from

Ordered a Stone island jumper and from the moment I ordered was kept up to date with delivery and any queries I had were answered within a reasonable time Jumper arrived and was great
R

Amazing customer service

Amazing customer service - when I encountered a problem the team bent over backwards to resolve it and go above and beyond Will definitely buy from them again
L

Wonderful Wonderful ethical company delivering brilliant service

Wonderful ethical company delivering brilliant service i contacted their general help email about a small missing part with a bag The response was timely friendly and super helpful going over and beyond I would HIGHLY recommend
L

Top tier customer service

Top tier customer service quick easy responses fast payment Very reliable will be using their services again in the future without doubt
J

Bought stone island sweat Bottoms 3 t

Bought stone island sweat Bottoms 3 t shirts - easy to buy received them quickly - Good quality - like new - very happy will use them again

About Haru

Clothes In. Cash Out. Haru is the quickest way to sell your clothes for cash. Download the app today!

United States

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