AI Review Summary
Based on 126 reviews
Haru receives predominantly positive feedback for customer service, quick delivery, and quality items, though some orders face delays or inconsistencies. Many reviews highlight excellent service, fast dispatch, and genuine products, while a subset reports poor communication, wrong items, or slow delivery. Overall, users appreciate the platform’s reliability and ethical approach, with selective frustrations around logistics and accuracy.
What customers love
- Genuine products
- Easy returns
Common concerns
- Wrong items
- Low prices
- Missing items
Last updated 1 week ago
G
Gareth Emmerson
Brilliant service Item sent free delivery and money in my account the day they received and the offer made Fantastic
J
jordan
I was really impressed
I was really impressed with the ability to barter on the price and the item was in perfect condition I also really like the photos that they take to show the products they re really well done
N
Nadine
Absolutely brilliant company idea
Absolutely brilliant company idea My purchase arrived in perfect condition - even though it was labelled as good And delivery was within 2 days
S
Shane Lodge
Fantastic company to deal with the
Fantastic company to deal with the clothing looks brand new 100 percent buy more items from here in the future
J
Jane Williams
No fuss and no hassle at all
No fuss and no hassle at all No postage fees Highly recommend using Responsible 5 Very quick payment to my PayPal acct
M
Mr Harris
Great service
Great service item as described speedy delivery and all in sustainable packaging Will use again still waiting for a price for an item I wish to sell 5
A
annabel finney
I m in love with my shoes and the fact
I m in love with my shoes and the fact I m helping charities too makes it doubly as good I can t wait to find more bargains
T
Todd Minnis
Bought two T shirts
Bought two T shirts a Billionaires Boys Club and a Palace Tee Both as described and now my favourite Tee shirts Thank you Responsible
K
Kyle Friend
Nothing
Parcel arrived in great condition Product was comfy and looked better than the picture on the website Would use website again
J
jason bartley
super happy with what i bought great
super happy with what i bought great service delivery was super quick you will defo hear from me from my next purchase