Harum Reviews

Pre ordering on harumio

I heard many good things about harumio so I decided to preorder a limited edition set When I saw everyone receiving their set I emailed them asking for an update on my order and they said it was out of stock even though I preordered and payed for it I m just shocked how they didn t even bother sending me an email to say that they ran out of stock If I never realized that I had an order they would probably just kept the money I m just a bit mad because it was a limited edition now I can t find it anywhere But anyways this just from my experience I heard some other people have some good experiences But I ll definitely say don t preorder from them

I tried using their proxy service and

I tried using their proxy service and they failed miserably at securing my item I tried to buy something really rare and hard to find and I was really excited to get it The item gets sold out really quickly so I was hoping harum io would hurry up and purchase because I already paid But they like to take their time purchasing your item so mine got sold out Very disappointed UPDATE I am shocked at the audacity for them not to refund my whole amount infact they took a service fee which is absolutely ridiculous considering they did absolutely nothing to deserve it They didnt manage to buy my item wasted my time for purchasing from their site and waiting 3 days for the refund AND NOW THEY DONT EVEN REFUND MY WHOLE AMOUNT I lost money without buying anything from them They actually cant do anything right Worst proxy service ever

Really disappointed and super bad

Really disappointed and super bad customer service I ordered two items from the website and from the same brand One of them was out of stock and they did not even bother to notice me whether if I want to proceed further with the order or want to cancel it I ended up have to check the order status by myself and realize the issue Then I email them to cancel the whole order and get a refund But they said they will charge 30 for the item that is not out of stock with the reason that they already purchased it What is the reason for me paying anything if I did not do anything wrong I explained the situation and they said they cannot do anything about it not even say sorry and bother of explaining further

Missing items in the package

Originally I ordered 5 items 2 were cancelled before the order was shipped and I got a refund Already the expensive shipping was not worth it but then they were supposed to ship out 3 items I paid for and I got only 2 items in the package

Do Not Purchase From This Proxy Service

I chose DHL shipping for my pre-orders When my order was finally shipped a week ago they shipped it through FedEx instead which is not only the carrier I didn t choose but it s the last carrier I d choose I requested a refund for shipping and I didn t get a reply for two days the reply said they refunded me for the difference in shipping My items have not arrived yet but I do not want a refund for the difference in shipping I want a total refund for shipping If I wanted to ship through FedEx I would have chosen them I want my 52 back or for the parcel to be returned to them but they won t respond to my support emails anymore This is absolutely ridiculous

Thank you

I often order goods abroad But I was impressed by Harumio io s professional approach They always negotiate a deal for me at a very low price Very good communication I have shopped with them many times and they have never let me down items have always arrived undamaged and in good condition thank you again Milan Jirous

I bought from Harum io a fan from kakao friends

I bought from Harum io a fan from kakao freinds because mine from Seoul was stolen It arrieved after a few weeks and it seems legit with sticker from Kakao Friends like the old one It was not really more expensive not like the double of the price but it came with FedEx and I had to pay the border control Anyway It is a good product new and it is working To now I m happy with it

Great costumer service

Unfortunately I found out one item wasn t included in my package when opening it but after contacting support they were very kind and still ended up sending the missing item pretty shortly after contacting them my way