Highfieldgarage Reviews

I was in the early stages of working

I was in the early stages of working for this company as a recovery driver I found that the control room operators will work you past your legal driving hours unless you say no But you can guarantee as your shift gets closer to finishing they will send you on a longer run that takes you over your time Driving into work one day I was involved in a road collision where a person hit the side of my car I called the control room to be told that I had to get in to work as they had jobs planned for me I informed them that I would be sorting out the accident photos insurance recovery new hire car as I lived some 15 miles away from Exeter About half an hour later I had an e mail to say that my contract had been terminated immediately At no stage in the telephone conversation did the controller ask if I was ok The best move ever was that I had handed in my notice to leave a few weeks later before the termination Within 3 hours I was recovered and back on the road

Amazing and prompt service

Only a small problem with the car - but Highfield Garage immediately put the car on the ramp and fixed it - and didn t even charge Delighted

Fantastic service

We broke down on the motorway on the way to Cornwall for a weekend break and the AA used Highfield Garages to recovery us and to conduct the fault diagnosis We were treated so well by the whole team with a very quick and effective pick up that took us to a safe area for the fault finding This is where Simon took over and where the service went from great to simply outstanding Highfield Garages should be very proud of him - he has an amazing attitude and persona together with superb technical skills and customer service He made sure that we got a loan car so that we could continue on to our weekend break and didn t hesitate in going the extra mile in all aspects A credit to the garage and a truly remarkable service Thank you Simon

Excellent Service

Was contracted out to Highfield Garage by the AA when I broke down on my way back to Bristol from Cornwall Experienced excellent service from everyone I met at the garage They were already waiting at the meeting point to take me on the next leg of the journey From the garage they were able to give me a courtesy car so I could make it back to Bristol that evening as it was too late to tow me back 36 hours later their tow truck turns up at my house with my car on the back Fantastic service would recommend

Thank you Highfield Garage

We broke down on the Motorway heading to Exeter Highfield Garage were dispatched to rescue us by Autoaid Breakdown The driver arrived within the hour and was fantastic He had our vehicle loaded onto his recovery truck in a matter of moments and took us to a local garage who had us back on the road with no fuss The driver who is the representative for his company after all was helpful and kept us in good spirits Thank you Highfield Garage You saved the day

Highland garage excellent service

Highland garage excellent service We broke down on A30 Our dashboard lite with all sorts of warnings including do not drive etc Highland garage was sent to us via Autoaid They arrived quickly The mechanic was so professional efficient reassuring and sorted the problem Got us back on the road So impressed Thank you

I had engine fault came up on my

I had engine fault came up on my dashboard when driving with my grandsons So l drove to the nearshore car park which was Budliegh Devon Highfield Garage came to my rescue from AA and was very kind and helpful explained everything to me reset my car and l was made to feel very safe and reassured a very kind helpful man Thank you very much

Excellent recovery service

Highfield Garage was called by the AA when I broke down with two flat tyres Long way from home and in a rural area Both the recovery service controller Tim and the driver Sam were prompt polite efficient and kept me informed of when the recovery vehicle would arrive 40 mins and what options were open to me Thankyou for an excellent service

AMAZING FAST SERVICE THANK YOU

The AA sent Highfield to us as we were broken down a guy called Connor arrived within 45 minutes and worked away on our car Super polite guy and very helpful and knowledgeable Connor worked out what the issue was but didn t have the part so we had to be towed on a flatbed by Tom The team were 1000000 on point and got us back safely and furthermore the diagnosis that Connor spotted was correct and when I repackaged that simple item the car was running smoothly again with no issues Other garages would of given the old ohhh this will costa ya but the part ended up costing 48 and I was on my way Can t thank them enough AMAZING SERVICE