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John Shelford
N/A
1 week ago
Excellence
From the outset the service has been outstanding We are not natural internet users so being able to book delivery pay for the initial rental the renewal and return though prompt excellent helpful service has been wonderful
Rosanne
N/A
1 week ago
Excellent service and communication
Excellent service and communication The device definitely helped the recovery after significant jaw and chin surgery
Liz Haines
N/A
1 week ago
Machine to aid recovery after knee replacement
Excellent machine helped rehab enormously Easy to order and customer service was helpful polite and knowledgeable
Elin Mayes
N/A
1 week ago
Excellent service veryveasy to order
Excellent service veryveasy to order Delivery was on time the machine had very clear instructions and was very easy to use it has provided excellent comfort and pain relief when needed
Sarah
N/A
1 week ago
Highly recommend equipment and company
Equipment arrived as promised easy to set up and helped my daughter with recovery from Jaw surgery We took home from hospital the cuff but ordered a spare in case New cuff was not used and returned deposit and cuff refunded on day machine was returned Highly recommond this company and equipment
Sue My
N/A
1 week ago
Excellent device post jaw surgery customer service from start
Excellent customer service from start to finish Hired hilotherm device and purchased facial cuff with link for bi lateral jaw surgery 100 recommended the cuff with the link The one used in hospital did not have the link across the top lip and it made a massive difference Reduced pain from swelling Patient described it as heavenly The mask was worn almost continuously in the first 3 days post op Only needed for a week Unused mask was refunded promptly as promised Easy to set up and dismantle at the end of use
Mike B
N/A
1 week ago
Rented the machine to help with my
Rented the machine to help with my mum s recovery after a knee replacement It helped with the pain relief Hilotherm were very easy to deal with quick to respond when we requested a weeks extension to the original term and the delivery and collection were arranged as agreed Would recommend
S Whatley
N/A
1 week ago
Excellent service and equipment
The company were extremely helpful after I made an error with my online order The machine has been excellent and fantastic value for money Machine was in perfect condition and easy to use Thank you
Chloe
N/A
1 week ago
Reduced Recovery Time
The recovery process following my husbands jaw surgery was sop good with this device it made him so much more comfortable and reduced the swelling we extended the rental period twice we saw the surgeon 2 weeks after his surgery and he was so impressed with how much the swelling had gone down
David Cousins
N/A
1 week ago
Great service
Great service machine arrived on time and helped me immensely through my recovery Would definitely use again
At Hilotherm we are dedicated to helping patients across the UK by harnessing the power of controlled cooling. Recover faster following surgery by naturally reducing pain & swelling with controlled cooling. Prevent common chemotherapy side effects by cooling throughout treatment.
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