Homebox Reviews

Homebox UK | Set Up All Your Household Bills in One Monthly Payment

homebox.co.uk
3.79
115 reviews
Great Rating
Based on 115 user experiences

Rated 3.79 out of 5 by 115 Happy Customers

52.2%
17.4%
5.2%
7.8%
17.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

Registration help

Georgia was quick to respond answer my questions and complete registration Slight frustration only with online process hence 4 stars but 5 stars for Georgia
J

I would prefer not to use direct debit

I would prefer not to use direct debit as I intend to switch bank accounts shortly but there was no option
M

thanks a lot Matthew Stanly It was

thanks a lot Matthew Stanly It was quite a wonderful experience talking with you excellent
J

Good website but not on mobiles

Good website but not optimised for mobile Experienced issues with font size and jumping to end of screen Easy process with quick and simple steps
A

Looks nice We ll see if it works

The system seems to be user friendly However I am a bit sceptical about its efficiency as my first application has been lost and I just redid it for the second time Update thank you all is well now
M

Ask for Nauraine Very Helpful

Awesome experience speaking with Nauraine from Homebox She made sure to explain the services in intricate detail and was helpful consolidating everything Excellent customer service and very professional When you need anything from Homebox you should ask for Nauraine
J

While the service they provide didn t

While the service they provide didn t end up working out for me the staff were incredibly helpful and lovely - especially Sophie
A

Chloe Mart at HomeBox - thanks

My son is using HomeBox for organising and paying for his various utilities at his shared student accommodation and Chloe Mart at HomeBox provided great help in order to get some of the issues sorted out Chloe was very knowledgeable and prompt and provided specific and clear information to resolve my queries The only negative point was that I am abroad trying to contact HomeBox was challenging - I called the mainline many times and it was only answered once It was only when I had Chloe s direct dial that I was able to get traction and she managed to get the issues resolved
S

Chloe is patient and understanding

Chloe is patient and understanding person Always willing to go the extra mile She s a straight Talker Which makes you feel welcomed Communication is key And trying to resolve customers issues Is pleasing Keep up the good work
A

Shanice of HomeBox

Shanice manage to solve my problems - a way to pay my first bill so that I do not start my first payment with a bad credit rating in UK - an email to make it possible for me to proof my residency in UK to open a bank account I called so many times please connect me but this one call to Shanice Gregory Astle of HomeBox - made my day n resolved the most urgent issues I had

About Homebox

Homebox sets up your utilities and bundles bills into one payment. Plus, we make splitting costs easy. Sign up today.

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