Reviews
3.79
5-star
52.17%
4-star
17.39%
3-star
5.22%
2-star
7.83%
1-star
17.39%
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Recommended
Verified
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Kate
N/A
1 week ago
Making utilities stress free
After being accepted for tenancy I received a call from Matt Stanley at Homebox who introduced me to their service and explained their partnership with my property management agency He was very informative giving my a clear understanding of my utility options and prices and explaing how to navigate Homebox He went above and beyond to answer all my questions even looking up additional info to ensure I was fully informed The entire process was straightforward and thanks to Matt I feel much more at ease knowing I ll be moving into my new home with all utilities already set up and ready to go for my move in date It s a relief not to deal with the usual hassel of admin A big thank you to Matt for his assistance
Ben
N/A
1 week ago
Chloe was excellent
Chloe was excellent Very professional and explained things in detail Took the stress away from the moving process Highly recommend
Paula Williams
N/A
1 week ago
Nauriane from Homebox
Nauriane was really professional and very helpful It was a particularly difficult conversation with her because the mobile reception at our end was really poor so made things much harder than they needed to be Nauriane was not put off by this and worked through the difficulties
Billy
N/A
1 week ago
Great service
Homebox have helped us immensely with transferring utilities between tenants Particular mention to Justyna for making our transition over so smooth this was our biggest concern when considering switching to Homebox but there have been no issues with the process at all Strongly recommend
Kristina Slesarova
N/A
1 week ago
Stacey was absolutely wonderful
Stacey was absolutely wonderful She explained everything very clearly and concisely to me Everything was set up within minutes Highly recommend Great deals and transparent service Many thanks
sopuruchi stephen
N/A
1 week ago
Ollie was very fantastic and friendly
Ollie was very fantastic and friendly he explained everything to me in clear terms This is my first rental I was very worried about bills but he reassured me that everything is going to be okay
Malvin
N/A
1 week ago
Amazing service
To be direct Olly Howard from Homebox has been a massive support in getting my bills all set up for my new place He s also been extremely helpful after our initial setup call in answering any questions I have concerning the bills and the extensive details about the company A brilliant representative of the company as a whole making me recommend the service to friends
GEmma COLLins
N/A
1 week ago
I spoke with Olly on the phone
I spoke with Olly on the phone regarding my utility bills he was extremely helpful friendly explained everything clearly and has made my recent move a lot less stressful Very grateful for the time he put into me today
Celina Atkins
N/A
1 week ago
Great customer service experience
Great customer service experience Oliver Howard is super helpful and pleasant to talk to I found it very straightforward to set up my utilities bills and hassle free that I could sort it all over the phone
Ridhi Yemireddy
N/A
1 week ago
This has been my best customer service
This has been my best customer service experience Oliver Hodgson has been very patient kind and communicative with me while I was in the process of setting up my account
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