Homebox Reviews

Homebox UK | Set Up All Your Household Bills in One Monthly Payment

homebox.co.uk
3.79
115 reviews
Great Rating
Based on 115 user experiences

Rated 3.79 out of 5 by 115 Happy Customers

52.2%
17.4%
5.2%
7.8%
17.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
D

Matt was really helpful

Matt from homebox was really helpful and efficient in helping me and my partner set up our bills for our new flat provided us answers to any questions we had making us feel at ease with setting up our bills Would really recommend
Z

There automatic setup is good

Their automatic setup is good - I am keen to see if their service matches up
G

Amazing support from Sophia

We recently moved into our new home and Sophia was supportive from day one when we started with the process She was honest and explained things related to homebox to our understanding Keep up with the good work
B

Good billing service

Can be difficult to get set up initially but once set up and bills are correctly aligned date-wise with the tenant properly uploading bills to the portal as well the service works well Also they re quick to resolve issues
E

The staff have been really helpful in

The staff have been really helpful in the process of setting up our bills for our uni house Especially when there has been issues of duplicate accounts and missing tenants I spoke to Olly today who was super helpful and confirmed that we had everything set up from our end ready to move in Would recommend them as a service
T

Onboarding to Homebox

I have just subscribed with Homebox to manage my utility bills so it s still early days to share a detailed experience However I d like to commend Matt for his friendly and attentive follow-up ensuring we became Homebox subscribers We re looking forward to excellent service in our new home
G

Very fast and efficient

Very fast and efficient things were made clear to me However it would have been good to remind people if they want to add council tax to their package as I didn t remember until afterwards Very polite and well mannered
I

I recently had the pleasure of speaking

I recently had the pleasure of speaking with Nauriane from Homebox and I must say her customer service was exceptional She patiently answered all my questions clarified every doubt I had and went the extra mile to ensure I fully understood everything Her professionalism clear communication and kind demeanor made the entire process seamless and stress-free It s rare to come across someone who truly cares about delivering excellent service and Nauriane exceeded all expectations Thank you for your outstanding support
Y

She was helpful and patient

She was helpful and patient Nauriane took her to explain in detail even when I was not sure of accepting the offer because of the high bill
H

almost 5 stars

It was only not 5 due to not being able to put sort code from my bank details as XX-YY-ZZ had to remove hyphens Also had to remove part of my surname for the account name which wouldn t fully match my name in bank account name Maybe don t need to restrict that input box length

About Homebox

Homebox sets up your utilities and bundles bills into one payment. Plus, we make splitting costs easy. Sign up today.

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