Hugmie Reviews

No exchange if part is broken

No exchange if part is broken no instructions in English

I wouldn t give anything to them to

I wouldn t give anything to them to repair they have to be the worst in the business STAY WELL AWAY FROM THIS PLACE

Visited Galway store with an iPhone

Visited Galway store with an iPhone what didn t want to turn in Has been advised they take a look and call us back in an hour Nothing I called them back the next morning and they said oh yeah we have to send it to Dublin to the head office no problem how long will it take Up to 3 weeks and max 150 If it s more they will call us Nothing again 3 weeks pass by without phone no call Had to call them again they said oh we will contact with them and give u a call back today Nothing again We are at our 4th week now and nothing I called them again that you promised to call me they said oh the head office answered very late Ok no problem when will it arrive hopefully next week and whoever said it s up to 3 weeks they were wrong ok how much will it cost Starting from 180 now that s when I got angry first u say up to 3 weeks and up to 150 and will inform u if it s more now saying that it s more without any information I didn t get my phone back yet so we don t know the ending but this is a terrible miscommunication in the company and lack of management Very pissed and never again going to spend money on there

Got no refund even after a month

Got no refund even after a month After contacting saying that my card doesn t match Never going again to that store

Got my iPhone screen replaced twice

Got my iPhone screen replaced twice both lastest no time After a call the screen goes crazy and I can t use touch screen and the bottom right hand side of my screen went both times I went back due to not thinking it was them the first time and that I could have done something Never going in ever again

No English instructions available

Bought a drone from Hugmie in Liffey Valley While the staff were very friendly the drone did not come with English instructions They are only in Chinese These instructions are not able to be found online for the drone I bought Hitroque SH007 but no one told me I wouldn t be able to set this up by myself and I would consider myself quite tech savvy Now I have to go back to a store for them to set it up for me Now if I ever have a problem I won t be able to fix it because I don t have instructions and will keep having to return to the store I am very upset as I spent quite a lot of money on this

Faulty Screens

Bought a generic screen replacement for iPhone and paid 100 but it didn t work properly Paid to have it upgraded to the genuine product and this was faulty too They replaced with the genuine one but this wasn t the case and still doesn t work properly

Poor service

Poor service 5 days ago bought the product not happy bad quality didn t accepted refund and wasn t told that can t refund if not satisfied as it is there job to say Because I wouldn t buy it if I knew thatAnd protector for mobile is wherry bad quality brakes even when mobile is in pocket Avoid Avoid