Ibrokemygadget Reviews

I gave iBrokeMyGadget a good review when they fitted a new battery in my MacBook Air It was fixed at the same price as Apple but with a same day service It also came with a lifetime warranty However two years later the battery has died and when I try to contact them about their lifetime warranty and the replacement of the battery they don t respond to calls or emails

Absolutely terrible service4 failed repairs then closure of the Woking branch Avoid at all costsFiling a complaint to companies house to get them struck off

I paid 90 00 to get my screen replaced on my Samsung phone end of the month the screen was blank leaf-shape blue line running down my screen which then went black I took my phone back to the Camberley shop with my receipt to be told to wait 2 hours when I go back they tell me they can t fix my phone as this was my fault it being in my handbag - something pressed against it They refused to do anything apart from offer a new screen at 90 quid I ended up going through Samsung direct costing me another 100 00 The engineer told me they had put a faux screen on which is why you can see the glue at the edges and that they didn t fix the screen just made it look like they had AVOID - GO DIRECTLY THROUGH THE PHONE MANUFACTURE I would like my 90 00 back please

I am extremely disappointed and dissatisfied with the quality of repair I have received A week ago last Friday I received my honour 20 back from having the screen replaced at the camberley store A day or two later a crack appeared mysteriously in the top right hand corner of the screen A few days later a new and totally independent crack appeared on the top left corner extending from the left corner edge to the middle of the top of the screen not to the edge here though and not joined up with the first crack I had not had any mishaps with the phone not dropped nor crushed Just carried around exactly the same way I have done since new To note the screen had to be replaced due to an incident with some white spirit otherwise the screen had been undamaged since I purchased it new at l and I carried around the same as I had always done I had the phone case on as well for protection For these two cracks to appear independently from one another are a total mystery and all I can put it down to is a fault with the screen or a fault with the installation The screen does indeed seem to be more raised than it used to be In addition the screen appears in general to be dimmer than it was However they have refused to cover it under their warranty which was one of the reasons I chose them I will not use them again and will never recommend them to anyone

I took my laptop to the Woking shop to have a battery replacement Left it with them It was supposed to be sent off to a workshop in London as this couldn t be done on the premises On getting home I was surprised to find that my laptop was logged into and being used in Woking I get alerts when this happens but thought no more of it However over the weekend it began to be used extensively both during the day and late into the night and for several days after Then it was subsequently taken out of the shop to an address in Horsell where it continued to be used till very late and into the small hours of the morning and reappeared at the shop location the next day This happened on at least 17 occasions while the laptop was in their possession and I have screenshots of the dates and times and locations of these accesses I took back my laptop from the shop without repair as a matter of urgency As a result of this I had to change all the passwords in my bank accounts credit cards Paypal account eBay account email accounts and other online services Never again

Avoid the Basingstoke branch unless you wish to be ripped off I took my laptop in after suffering with a flickering display and was charged 130 for a replacement screen When I got the laptop home it was clear they had replaced it with a sub-standard screen not matching the original specifications After several trips to the store and attempts to contact the mysterious head office I was reluctantly offered a partial refund Within minutes of taking the laptop to a professional technician they confirmed there was a faulty cable nothing to do with the screen and had it fixed within the hour for 40 I cant decide whether the staff are just incompetent or are scammers - either way avoid like the plague

I cannot find my receipt from last September asked for it to be resent was I have just seen the dates you have stated and we cannot re issue receipts passed 14 days of payment I m sorry about that but the system doesn t allow to re issue strange for a technology repair company this is crap customer service I won be going back there AOIND AVOID AVOIDAny tech company that gives a 12 month warranty which the receipt is on there system and they can see it I spoke to 3 branches the WOKING branch stated YOU ARE NOT ON THE SYSTEM BUT I CAN SHOW THEM RECEIPY FROM THIS YEAR 12month Warranty and the repair lasted 9months AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Went today 30th of September to this awful place in Basingstoke to buy a new battery for my iPhone The battery didn t work and went back The person who did the job was an apple certified worker who s job is fixing this phones Accused of damaging the battery for starters and then they came back and said not only I had damage the terminals I also was greeted with oh the battery is all lumpy and it s beyond repair I did not damaged the battery in any shape or form Bottom line is PLEASE AVOID THIS PLACE YOU WILL BE ROBBED They are thieves

I ve been to the shop three times now twice I ve had my screen replaced and the third time this last weekend I went in to have the USB port fixed My screen which they replaced was slightly and I mean very slightly coming unstuck they replaced this about 4 months ago I was asked to come back in an hour which I did and it wasn t done so had to wait for a further 15 to 20 minutes Whilst I was waiting one of the lads went out to get pizza and returned and he and his colleague began to eat it in the back office where the phones are fixed My phone was then brought out to me and I was told there was low battery although when I got into the shop I know there was about 30-40 percent still on the phone I was told to take it home to charge it and it should all be fine I returned home put straight on charge and it was still around 30-40 so thought odd and straightaway began to notice white lines appearing down the screen which has never happened before I found it if I put my fingernail in the top right corner under the screen where it was now even more loose from where they take the phone apart and probably rather eating pizza whilst doing it the screen temporarily came back for the last two days I ve had the same problem with the lines coming up the screen is not fixed down properly and I ve had to put a paperclip underneath the corner of the phone to be able to use my screen I have emailed I broke my gadget Monday so have already contacted them about this directly and had NO reply not even a response and unfortunately now they cannot call me as the screen does not work and completely broke I have now opened the phone up myself to see what theyd done with the tools and 2 screws actually fell out of the phone And a tiny piece of metal and I have no idea where that s come from They had tried to say whilst I was in the shop the dent on the corner of the white of my phone would cause problems with the casing inside the phone and the screen becoming loose but the dent has been there for about 2 years and never caused me a problem and its a tiny one aswell I can hear it charging I can hear it beep when I get a text but nobody has any way of calling me as I cannot answer the screen because the touch is not working and I have now no screen I would like you to respond to my email and put right my screen which I feel you have broken whilst repairing my port Screws should not fall out of the phone from it and I ve never opened it before so I know it can only be yourselves that have not put these back properly as you are the only company to ever have repaired my screens 3 in total 1 my sons costing 45 a time I just paid 35 for the port on Saturday now my screen is broken STILL WAITING A REPLY

Disappointing experience for me My MacBook Pro graphics card was replaced by Weybridge branch in end November 2017 and the same thing crashed 3 5 months later in Mid March When I called to ask what period the guarantee for the work done was they said basically tough for you only 3 months Having charged me 200 00 for the work done in Nov 2017 I expected better service Will not recommend this brand ever