Ii Reviews

Thank you Edd

Got on a call with Edd he was very helpful went above and beyond and made the experience a lot easier where he handles a lot of the problem from his side and made sure I understood all the important details relevant to the issue he was resolving 10 10

Asking about different funds

Hi called interactive investor today asked about the different start up 6 funds available from vanguard and the royal london funds kamran was very helpful and informed me of where l could go on the website to get more information as l am new to investing and not to sure about managed funds and passive funds as there are so many diffrent ones to choose from the service was excellent many thanks

Michael was very helpful

Michael was efficient courteous and got the job done He understood my enquiry and dealt with it efficiently and explained it clearly

Keeley Morris has been quick and

Keeley Morris has been quick and efficient in dealing with my request

A wonderful experience of contacting iiI today

Given that I am 93 and rather deaf I think that your client advisor Josh Smythe must have the patience of Job for guiding me through the process of getting my computer to print off another transfer request form His professionalism charm and empathy with me as a client in a near panic mood was outstanding I am writing this review as I am genuinely impressed with and grateful for his input

Transfer

Shaun helped me to transfer from my existing provider to ii Very helpful

Michael was i his first week

Michael was i his first week even so had obviously been trained well Dealt with 90 of interaction himself and when he didnt know the answer got help very quickly and efficiently

A consistent good experience

As a long-term customer of II I m always impressed by the speed at which the phone line is picked up this is a key reason why I m an II customer vs some other providers Today I was greeted and helped by Nageena Super nice attitude very helpful and patient I d like to thank the II team once again for their skill at having solid people on the front lines