Ilveappliances Reviews

ILVE Made-To-Order Kitchen Appliances

4.68
38 reviews
Excellent Rating
Based on 38 user experiences

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AI Review Summary Based on 38 reviews

Overall customer experience with Ilve appliances is overwhelmingly positive, with most reviews praising the product's high quality, stylish design, and excellent cooking performance. Many customers highlight the appliances as statement pieces that enhance kitchen aesthetics while offering superior functionality, such as precise oven temperatures, fast preheating, and versatile features like rotisseries and fry tops. Delivery service is frequently described as professional, timely, and efficient, with drivers handling difficult access well. Customer service is generally commended for being helpful, personal, and responsive, especially in customising finishes and promptly sending replacement parts. However, a small number of customers report significant issues, including burners that are hard to start, oven performance problems, and breakdowns shortly after warranty expiration. The returns policy is not explicitly mentioned in the reviews, but one negative review indicates dissatisfaction with post-warranty support refusal. Product quality is consistently lauded for solid build, sturdy components, and longevity, with some users replacing decades-old appliances with new Ilve models. Overall satisfaction is very high, with the majority of customers expressing love for their appliances and strongly recommending them to others, though a few are deeply disappointed by reliability and support issues.

What customers love
  • Excellent product quality and solid build
  • Stylish, statement-piece design that enhances kitchen
  • Superior cooking performance with precise oven
  • Versatile and highly praised features like
  • Professional, timely, and efficient delivery service
Common concerns
  • Some reports of hard-to-start burners and
  • Occasional breakdowns occurring shortly after warranty
  • Dissatisfaction with post-warranty customer support and
  • A few complaints about product reliability
  • One mention of an engineer attributing

Last updated 4 months ago

M

We literally couldn t be happier with

We literally couldn t be happier with our ILVE It s beautiful easy to use we love the size and the fry top is a game changer too Thanks so much for the excellent customer service from start to finish including delivery
I

Absolutely amazing range

Absolutely amazing range We wanted a range that has really precise oven control and is big enough to cope with large family needs This is amazing I can t say how happy I am with the purchase It s a pleasure to cook on The frytop is brilliant and large enough to cook for family The support has been amazing too I ve had some questions and they are right on the end of the phone
J

A Full Circle Moment Our ILVE Range Review

After living here for 21 years we finally had to say goodbye to the Britannia range cooker that came with our house when we bought it It had served us faithfully for over two decades becoming the true heart of our home What we didn t realise until recently was that our Britannia was originally manufactured by ILVE a delightful discovery we made just as we were about to give up hope of finding a worthy replacement When our beloved cooker finally gave out my wife was devastated So many cherished memories were tied to it Christmas dinners Easter feasts and our children now 24 and 21 standing on little steps learning how to cook I ll admit and she won t thank me for sharing this she cried as the old one was being wheeled away When I asked why she simply said I can see our whole family life in that cooker We scoured every showroom and website looking for an alternative but nothing felt quite right everything just felt cheap and very inferior until by chance just as we were leaving a store my wife pointed and said What s that I looked and replied It s identical to our old range cooker Something about it felt instantly familiar and sure enough it was The same heart just updated and refined Without hesitation and without questioning the price we ordered one immediately We chose the induction hob version gas regulations have rightly moved on since our original was installed and safety must always come first Our new ILVE range is quite simply the Rolls-Royce of cookers It s elegant reliable and full of thoughtful upgrades The digital clock is a joy the six-zone induction hob is powerful and intuitive and the soft-close doors and warming drawer Absolutely divine But this isn t just a cooker it s a statement It has revitalised our kitchen and completely reignited our love of cooking We keep discovering clever little design touches that remind us why quality craftsmanship and attention to detail matter We ve attached two photos one of the original and one of our new ILVE It s a bit like a game of Spot the Difference At first glance not much has changed and that s exactly the point But beneath the surface this beautiful machine has evolved Just like us it s matured kept pace with the times and become even better We re so glad we weren t penny-wise and pound foolish as the saying goes Thank you ILVE for still being there for continuing to make wonderful lasting products that quietly become part of people s lives We are truly grateful
M

1 week of living with my Ilve

1 week of living with my Ilve It s beautiful I love the precision of the oven temp What a massive difference The gas hob has cast iron saucepan stands strong enough to hold my cast iron pans It looks fabulous The build quality is excellent Great service from the retailer rangecookers co uk
K

I ve been using the ILVE Milano cooker

I ve been using the ILVE Milano cooker for a few months now and honestly I m in love with it It s not just stunning to look at it s the kind of cooker that actually makes you want to spend more time in the kitchen The brass knobs and retro design give it a real statement feel and the build quality is top-notch Performance-wise it s a beast The burners are powerful and super responsive and having two ovens has been a game changer when cooking for family or guests It took a little time to get used to all the functions but now I couldn t imagine cooking without it Yes it s definitely an investment but if you love cooking and want something that combines style with serious functionality the Milano is worth every penny Thank youAsif

About Ilveappliances

Discover ILVE s bespoke Italian kitchen appliances handcrafted in Italy for over 60 years Browse through our full made-to-order collection

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