AI Review Summary
Based on 106 reviews
Customers report excellent support, fast delivery, and reliable performance from Immersun products, particularly EV chargers and power diverters. Many reviews highlight responsive technical assistance and successful long-term usage. Some issues with wiring instructions, app connectivity, and rare defective units are noted, often resolved promptly by support. A few reports of premature failures and warranty disputes appear, but overall sentiment remains strongly positive.
What customers love
- Fast delivery
- Responsive support
- Easy installation
- Great value
- Reliable performance
Common concerns
- Expensive pricing
- Faulty units
- Poor instructions
- Connectivity issues
- Warranty disputes
Last updated 1 week ago
M
MK Elec
As always the tech help have been great Informative and quick I have a complicated set-up with 3-phase and cascading diverts and had missed a configuration settings which they identified immediately
S
Simon
Reveiw for EV Charger
Reveiw for EV Charger Good comms from start of the order and with the aftersales team Easy to fit and works a treat App for the unit works well if you don t have timed charging in your car this will do it for you Best thing is you can turn the amps down eg if you have 2 chargers like me and don t want to pull near your max amps of your house fuse You even get a pistol grip wall holder as well You can start the car charging from the app timer on the app rfid card provided or by pressing an external stop start button This also is shown in the app how the charge was started and how much power has been used that way
T
The Groves
Amazing support
Amazing support so nice to have good service for once Thank you very much
C
Chip
Excellent piece of kit Highly recommended
I did a lot of research before choosing this EV charger and I m thrilled with my decision Its a solid investment for anyone considering Great value for money and the team made the process a lot easier Thanks Immersun
D
Dev M
Quick and easy to fit
Have installed a few chargers around Buckingham great product quick and easy to install supplied with a wall mount fixing bracket Affordable for the customer too Will definitely be fitting more
N
Neil Taylor
Bargain
Nice charger very good price app is great - no complaints
I
Ian Sunbury
Highly recommend
Delivered next day fitted within an hour by the electrician and set up in less than 10 mins Great charger we went for the black option which looks very sleek Highly recommend
D
David Turkhud
Great kit and very helpful customer support
Great kit The charger arrived quickly and it was all fitted without any issues I had to contact support to get some help to set up the app but that was all dealt with very quickly and I was up and running with the app in no time Thanks Immersun
R
Robert Gathergood
Exceptional Service and Real Savings with Immersun s Power Diverter
I invested in Immersun s power diverter around 12 months ago and it s been a remarkable experience From the outset the main draw for me was the potential for savings on utility bills as have been feeling the pinch recently I m thrilled to report that the product lives up to its promises it s genuinely helped me cut down my energy expenses The customer service team at Immersun deserves special mention They were not only helpful but also displayed a deep knowledge of their products which made the decision-making process much easier for me Their guidance was invaluable especially in understanding how their products could be most effective in my home Thank you Immersun team
B
BGW
Excellent Immersun Home EV charger
I have recently bought a home charger from Immersun - they have through support helped set it up It works fantastically and I would highly recommend