Immersun Reviews

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Excellent support knowledgeable patient helpful

In 2015 upgraded our domestic CH HW system including the install of a twin coil unvented hot water tank The intention was then to install solar PV and additionally solar thermal HW green and energy security Some challenges re fitting roof solar thermal panels and opted to take advantage of otherwise wasted energy exported to grid to install Immersun diverter This device has worked really well for the 8 years - The diverter was a substantial cost saving over the solar thermal panels For several months a year we heat our hot water at nil cost and helps for the remainder of the year This makes me smile With the subsequent installation of a smart meter it has been reassuring to monitor how responsive particularly on partially cloudy days the unit is to availability of spare electricity Having performed without missing a beat as promised for 8 years the main unit have a wireless sensor then failed to work correctly The original contractor attended twice but failed to resolve Advice guidance and support over the phone resolved issue and I was impressed with the service Anish I could not have asked for more

I highly recommend Immersun

As a homeowner I was looking for a way to reduce my carbon footprint and save money on my electricity bills Immersun s team helped me find the perfect solution and I am extremely happy with the results Their products are easy to use reliable and have helped me save a significant amount of money I highly recommend Immersun to anyone looking to save energy and money

Very patient and fixed me quick

Very patient and fixed me quickdoes I did not say this I said does not work and not much help It still does not work

Fast response to my query and clear advice you cant ask for more

fast response to my query and good clear advice you cant ask for more

Great support team really helpful and knowledgeable

The technical services team were fantastic I was trying to get 3 Immersuns on a slightly unusual 3 phase set up to extract all I can from a wind turbine The support team were knowledgeable and helpful all the way System now working exactly as hoped for feeding 3 3 immersion in a 2000 ltr Thermal store

Very knowledgeable and helpful advice

I had a slightly complicated technical query and immersun support were fabulous answering all my questions and giving very helpful extra info A delightful change from some other firms

Excellent friendly service

Excellent friendly service very knowledgeable and patient

Quick accurate and relevant tech support

Wow When my Immersun came up with a funny message I thought it was the end However I tried the Immersun tech support and they have been brilliant this means patient and using words of less than 1 syllable They managed to talk easy notes me through all necessary procedures So happy that my unit is working again - thanks so much to Immersun tech support

A company with a strong aftersales and help ethos

If I have a problem with my Immersun Anish is always happy to help resolve it no matter how small the issue

Sunny days

Quick service