AI Review Summary
Based on 106 reviews
Customers report excellent support, fast delivery, and reliable performance from Immersun products, particularly EV chargers and power diverters. Many reviews highlight responsive technical assistance and successful long-term usage. Some issues with wiring instructions, app connectivity, and rare defective units are noted, often resolved promptly by support. A few reports of premature failures and warranty disputes appear, but overall sentiment remains strongly positive.
What customers love
- Fast delivery
- Responsive support
- Easy installation
- Great value
- Reliable performance
Common concerns
- Expensive pricing
- Faulty units
- Poor instructions
- Connectivity issues
- Warranty disputes
Last updated 1 week ago
R
Robert Gathergood
The system dropped out on Sunday 3rd April and I am still unable to connect to App Have created a Ticket on Wednesday but still have only had a reply saying they were busy and not to contact them again or I would go to end of queue This is becoming a regular occurrence now When the system works it is great but unfortunately their support system is failing
B
BGW
Warning wireless connectivity will cost you an extra 199
We had an Immersun fitted recently It appears to work well so I ve no complaints about its basic functionality But there s a serious caveat If you want to make use of the Immersun app to control the main unit remotely that will cost you an extra 199 No that s not a typo - 199 to connect your Immersun wirelessly Seriously In 2022 199 for a glorified WiFi repeater - which connects to the Immersun wirelessly What a rip-off