Impark Reviews

IMPERIAL PARKING- SCAMMERS

Very bad service I came with a little baby of 1 5 years old with a stress traffics and crying baby in the car for my first time to the parking at Toronto downtown and ask from the employee where can i pick up the parking slip 3I got the answer that i can pay and dont need any slip I said ok and left After 3 hours i came back and pay 25 On my way home i saw the notice of parking infraction it says that i have to pay 86 47 in 1 week other way in the next week it will be 98 and after 1 month it will go to the collectors I called and send a dispute but not got any answer or reduction I called and spoke with Giridhar and explain the situation No any emotions or willing to understand the customer after that i spoke with a supervisor with the name-Josh He checked that i paid 25 and didn t cancel the notice-he gave me another penalty of 20 that i have to pay in 1 week other way it will go back to 98 and will goes to collectors I asked to speak to the manager and he refuse to transfer me to somebody else TERRIBLE SERVICE NEVER DON T USE THEM THEY ARE JUST WILLING TO GIVE YOU THE TICKET AND SEND IT TO THE COLLECTORS IMPERIAL PARKING CANADA CORPORATION - SCAMMERS

I wish I could Give no stars

I wish I could Give no starsThis company is extremely rude when you talk to customer service They are not helpful We have been loyal business customers for years and I am so glad that Indigo parking is taking over their lots

Do not use Impark whatsoever

Do not use Impark whatsoever They will double charged your credit card for one stall They will keep charging parking when they email you and say they have canceled No point in phoning them I keep getting I am so sorry for this I am out 60 dollars because of them Another example of the big guy taking from the little guy

Scam artists

No clear indication of process Went to pay on the way out and realized we were supposed to pay on the way in Paid the amount due at the time of leaving and then went to the car and saw a ticket for 98 Called to explain the mistake and told them the about our payment and they could care less Rude service and scammers They bait people in by lack of signage and hope to trap people in the process into these crazy tickets This is how they make their money Beware of this company

Impark s business practices should be

Impark s business practices should be investigated regarding the posting of public parking signs with their name Individuals who park in these areas may receive a 98 notice without the opportunity to dispute or receive an explanation This practice raises concerns about the company s transparency and accountability For instance their parking lot at 655 Bay St Toronto has been cited as an example of this issue All you can do stay very far away of their parking lots You better of receive a parking ticket on a street than park in their parking lots

Impart are parasites

Impart are parasites My husband a senior parked in one of their lots at a medical centre where he was having his heart checked He thought he had booked enough time to park Unfortunately the an appointment went longer than expected and by the time he got to his vehicle he was approximately 10 minutes past the time and there was a notice to pay a fine of 98 00 How is someone who is hooked up to EEG equipment supposed to excuse himself to add more time to the machine There should be a grace period or at least smaller fines charged by the half hour not such a large amount applied to all situations Very disappointed in this business and will never use them again I will tell others to avoid them like the plague No stars

It just doesn t work

The payment through my phone didn t work - I tried for at least 15 minutes there were no other options to pay and I got a ticket I don t have a Google pay and don t want it on my phone What if a person say don t have cellphone connection at all Very disappointing

AVOID MONTHLY PARKING LIKE THE PLAGUE

Avoid using this company at all costs especially if you are thinking about monthly parking Their website is terrible cheap scam-level quality And if you ever need to cancel NEVER do it through the website they will change you for the next three months and it will be visible or clear They basically hide this and you will never see any details in the website afterwards If you call them after you have already canceled all they do is tell you that they still need to change you one more month and that you have no options at that point The WORST service I have ever received AVOID LIKE THE PLAGUE