Premierpark Reviews

Car Park Management | Premier Park Ltd | United Kingdom

premierpark.co.uk
1.00
20 reviews
Bad Rating
Based on 20 user experiences

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Rated 1.00 out of 5 by 20 Happy Customers

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AI Review Summary Based on 20 reviews

Reviews describe Premierpark as a predatory entity imposing unfair fines and difficult processes. Customers report aggressive monitoring and rejection of appeals. The company is frequently labeled fraudulent and involved in daylight robbery. Issues include disabled badge ignorance and problematic holiday parking. The overall sentiment is overwhelmingly negative.

What customers love
  • null
Common concerns
  • Unfair fines
  • Aggressive monitoring
  • Rigid appeals
  • Predatory tactics
  • Disabled badge issues

Last updated 3 months ago

J

Predatorial company

Predatorial company They sit in cars and watch to see if you are leaving on foot from the part of the retail park that they manage I hope they rot in hell
S

Simply put nasty scam artists

Trying to manoeuvre a long wheel based minibus into a tight parking space is problematic Having to go in at an angle to avoid colliding with other vehicles I left my rear tyre slightly over a faded white line Outcome Invoiced for 100 Appeal rejected quelle surprise This company is an outfit designed merely to inflict misery on the public for their own profit Shopping centres who use companies like this should be careful Customers will stay away Today I spent 140 on items I would have previously bought at Crewe Retail Park I will be staying away as long as this company operates the parking
N

Shocking company

Shocking company solely there to extract as much money as they can from motorists Signage in car parks too small to read penalty charges daylight robbery premium rate phone numbers and charges for sms receipt This company should be banned from operating
P

No need to write a full review

No need to write a full review regarding my experience as it will be the same as all the other They are just another parking company with ridiculous rules knowing that a large amount of people will breach and they will be able to take an extortionate amount for the privilege If only something was done about these companies
T

Ignor disabled badges unless maybe you

Ignor disabled badges unless maybe you in bay as to lazy to look And pay for wardens so rely on camera to get reg on leaving Expect you to read terms and conditions Appealed but rejected I will never go to Sainsbury again dartford It all smells to me of unfair play in my opinion
Y

Premier Daylight Robbery

Millendreath Cornwall I was charged an 70 fine regardless of my permit for the area I appealed the fine as I park my car in the area for work which involves loading heavy laundry bags into and out of my vehicle - they agreed to lower the fine to 20 as that particular area isn t applicable for my type of permit Which I was happy with and didn t mind paying and the same day I paid it off as far as I was aware 2 months later I received a letter saying it s still outstanding - it s gone up to 100 and I could get taken to court because of the webpage error and me being unaware of this No communication after the mishap even though they had all my contact details just a letter 4 days before Christmas Bullshit company
R

A fraudulent company that fines people

A fraudulent company that fines people even when they can prove they have purchased a ticket Send threatening letters but no way of contacting them I have contacted Watch Dog about them - fingers crossed they will follow it up
J

Scum bags

Scum bags charging money for the tyre on the white line not even out the bay Government need to look at these companies and close them down this was in Birmingham B12JS Bushes are overgrown and glass in the bay obstructing my vehicle but that s alright I sent an appeal and I ve not had a response to either Just keep getting letters sent increasing the charge DISGUSTING
D

Parking fine issued for no reason

Paid a parking charge that was issued incorrectly by this scam company I was issued a fine after parking at a shopping center paying fully for my stay contesting the fine by showing proof of payment for parking in the car park Was told that I didn t pay for parking regardless of the evidence that the payment was made So I had decided to pay their fine so I wouldn t have to deal with then again It s mins blowing how this company is allowed to operate by scamming people
C

disproportionate fines

A company who s main revenue stream is parking fines - they are not interested in being fair because they make so much money catching you out and punishing you to the fullest amount with extortionate and disproportionate fines I would literally rather be homeless than end up working for this company to make ends meet Clowns

About Premierpark

At Premier Park we are proud to be among Industry Leaders in Car Park Management and Parking Solutions.

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Frequently Asked Questions

Premier Park offers comprehensive parking management solutions including ANPR technology, Pay on Exit, Pay by Phone, Pay & Display, Sippi cashless/permitting, warden patrol services, and compliance management for sectors such as transport hubs, leisure & hospitality, residential developments, motorway services, education, shopping centres, healthcare, and business parks.

ANPR (Automated Number Plate Recognition) technology is used by Premier Park for seamless entry and exit, accurate enforcement, and real-time monitoring to improve compliance and efficiency across car park sites.

Payment options include Pay on Exit, Pay by Phone, Pay & Display, and Sippi, a cashless and mobile-friendly platform for convenient permit management and cashless parking.

Sippi is a smart, mobile-friendly platform that enables cashless parking and efficient permit management. Users can pay, manage permits, and access parking seamlessly via an app, and it also supports mooring permits for waterfront locations.

Yes, Premier Park designs and manages designated disabled bays to ensure safe, accessible parking for all users and compliance with UK accessibility standards.

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About Premierpark

Premier Park: Trusted Parking Management Across the UK

Parking is a critical part of the visitor experience, and Premier Park delivers professional, reliable car park management solutions across the United Kingdom. As an ANPR specialist and BPA Approved Operator, Premier Park manages more than 850 car parks and supports over 350 active clients, earning recognition as an award-winning supplier in the sector.

Comprehensive Parking Services for Diverse Sectors

Premier Park designs parking solutions for a wide range of environments, ensuring safety, compliance, and efficiency. The company serves transport hubs and stations, managing short-stay areas and protecting pick-up/drop-off zones while keeping commuter parking clear. For leisure and hospitality venues, Premier Park helps prevent misuse of Disabled, Parent & Child bays and reduces unauthorised or long-stay parking to enhance visitor satisfaction.

In residential developments, the company provides fair and secure parking systems that improve satisfaction for residents and visitors. Motorway service areas benefit from robust parking management that keeps spaces available for genuine customers. Education sites and student accommodation receive tailored solutions that manage unauthorised parking and support a positive campus experience. Shopping centres and retail parks enjoy secure parking management, while healthcare and hospital sites protect emergency spaces and patient drop-off zones. Business parks and offices maintain smooth operations with systems that deter non-tenant parking and protect reserved bays.

Advanced Technology and Flexible Payment Options

Premier Park leverages Automated Number Plate Recognition (ANPR) technology for seamless entry, accurate enforcement, and real-time monitoring. The company offers multiple payment solutions, including Pay on Exit, Pay by Phone, and Pay & Display, to suit different car park needs. Sippi, a cashless and mobile-friendly platform, enables convenient permit management and cashless parking, including mooring permits for waterfront locations.

Commitment to Compliance and Customer Experience

With warden patrol services, Premier Park ensures regular on-site monitoring, compliance, and a visible presence that reassures customers. The company adheres to legal and compliance requirements, including Disability Bays standards and accessible parking regulations. Backed by years of experience, Premier Park focuses on safe, efficient, and customer-friendly parking management that supports businesses and improves the visitor journey across the UK.