Inbox Reviews

Expensive Awful Service

Very Expensive Have to write your own spam filtersI cannot get them to cancel my accountnor will they give me back my money

Selective Scammers No Support Avoid

Closing accounts permanently with emails that are non recoverable No support Do Not Use

First time last time

This was my first experience with them It took me almost 2 months to get to 15 When I went to cash out with PayPal it froze on process and never credited my paypal

Horrible service

Horrible service - they haven t responded to several assistance request tickets I ve submitted I sometimes receive emails hours or days after they were sent Payment options are limited to PayPal

Inbox com was once a good free service but now fallen through the cracks like a sack of you know what

Inbox com was once a good free email service I have had the same account now for almost ten years but since Inbox com blocked my email account IMAP server for no valid reason I have nothing but negative things to say about this particular company I have lost years worth of emails and my only saving grace is that I can still get last month s emails via my smart phone which operates via fixed internet Wi-Fi and and not through a cable server and for this reason inbox com cannot block my access to my emails but this company is so unscrupulous they have gone as far as to block my IMAP server so I cannot set up another email account that uses IMAP I have got around this by going to an email provider that still uses POP 3 Shame on you inbox com What appalling behaviour and disinterest you have customers that have used your service for almost a decade Just to make one more thing clear I am a 47 year old social worker and not a 19 year old hacker from Moscow so treating me in this way is just not good business practice Finally remember good news travels fast but bad press well that goes everywhere

worst email company EVER

blocked my account without giving me the chance to explain anything AVOID at all cost go with any the big free email companies like hotmail or gmail or iCloud as they are free and have better customer services If I could give minus stars I would Gary Dont think I need a paid for email service so no I wont be giving you another chance

Awful Service

I had been with Inbox com for a number of years and started with a Free account Never really had a problem back then and everything just worked They started charging first 8 a year and then a massive jump for 30 I didn t want the hassle of changing my main account so kept paying Then the service started becoming unreliable and finally ended up without email on the account due to a server issue for a week A week of no access to email no one could email me and even worse the customer service was awful No one knew what was going on for days until I managed to find out they were restoring data due to a server issue I would expect in this scenario some down time while a backup solution was implemented but a week No apologies nothing I used the rest of my subscription to move over to a different to service and backed up my old email to a PST just in case They only care when it s time to renew This was my experience you have been warned

Very rude customer service

Don t use Inbox as its customer service is non existant My email account got hacked into and Inbox com were extremely unhelpful in regards to helping me get my own account back and restore it There customer service is pretty much non existant They state they will reply back to your email within two days however you are lucky if they reply back within a week Then after you send them a reply back to their email you then have to wait another week before they will reply to you again And on and on You will be very lucky if you get the matter resolved in a MONTH-if at all On top of that their customer service reps are extremely rude unhelpful and unpleasant to deal with There are many more reliable email providers who value their clients so I recommend using them avoiding Inbox com altogether