


Mail Innovations | UPS Supply Chain Solutions - United States
Based on authentic user experiences
Cory
6733 reviews
N/A
1 year ago
Mail Exnovations
Hooray I paid for UPS FedEx shipping I got Mail Exnovations they add a full 5-7 days to you package delivery If they transfer it to this service request to cancel your order immediately they will just keep changing the arrival date with no information on the tracking you paid for
Kelly Trammell
6733 reviews
N/A
1 year ago
Pitiful worthless shipping experience
I picked mail innovations as my shipping option to save a little bit of money I will NEVER do that again My package was received in 2 different states both times It just kept going back and forth Now for the last 3 days it states ours been received at a sorting facility but as location it just states United States like that tells me a damn thing Off I haven t received it be middle of next week I ll be calling the vendor and let them know it s been lost and get them to ship 2nd day FedEx which is what I should have picked in the first place If you really want to be sure to get your package pick any option other than mail innovations I probably could have walked there faster
Paty Cano Gutierrez
6733 reviews
N/A
1 year ago
2nd time expecting package from this
2nd time expecting package from this service and every night they push the delivery date one more day Package has been in Austin Texas for almost a month Calling doesn t help - Expected arrival 12 6 23 - today is 1 1 24 and they keep changing delivery date Horrible service
J K Moore
6733 reviews
N/A
1 year ago
Pay more for worse service
My fabric supplier switched from USPS FedEx to UPS Mail Innovations and it has been terrible Packages take an average of 5 days to go from NC to TX and are typically held up 1-3 days when they change hands from UPs to USPS Why would a company pay for longer more unreliable shipping It s really blowing my mind
Barry G
6733 reviews
N/A
1 year ago
Mail innovations is complete garbage
Mail Innovations is complete and utter garbage Even UPS knows it s garbage because when you go to tracking for your package There is a disclaimer from UPS at the top of the page saying that Mail Innovations is not a day definite service and to check shipment progress to see were your package actually is My package has been stuck in Ohio for over a week now no new updates nothing I live in Tennessee but of course it s arriving every day before 9 p m according to mail innovations But in actuality it hasn t moved in over a week Why UPS hands packages over to the USPS I ll never understand The USPS hasn t been good for decades now
Edward Podo
6733 reviews
N/A
1 year ago
Worst shipping I have ever experienced
Ordered 2 cased from otter box and apparently UPS turned this over to USPS Mail Innovations Still waiting for it to be delivered even though every day for the past 5 days I get a message stating it will be delivered tomorrow Tracking is horrible as well as it says my package was tendered in Denver Colorado 5 days ago A snail could have almost got it to me by now This is just unacceptable I will NEVER buy from any company that uses Mail Innovations again
media inquiry
6733 reviews
N/A
1 year ago
Worst shipping service ever
As everyone else I find this shipping service absolutely unacceptable across the board Is there a synonym for slow but more derogatory If so I would insert it here Honestly UPS Mail Innovations is that bad Delivery the handoff to postal service from a stone s throw away takes days because your package sits in some warehouse until Mail Innovations decides to actually do their damn job and transfer it
Thomas Hamilton
6733 reviews
N/A
1 year ago
Avoid this service at all cost
Avoid this service at all cost Our package held in Ohio for 9 days and counting Tracking changes day of delivery nightly Ridiculous and disappointing that UPS is somehow connected to this company We will NEVER purchase anything from any company that uses this service
Donna M
6733 reviews
N/A
1 year ago
UPS Mail Innovations is AWFUL
I ve had 2 Christmas packages that were sent via UPS mail innovations that never arrived As in the previous complaint my package kept saying delivery by 9pm then it would change to the next day say the same thing One package was a Christmas gifts from Macy s which they said was lost resent it to me The other pkg from Rogue Fitness ordered on 12 4 is now coming next day air because they said it had been lost I m 1 person with 2 missing pkgs in the same month What is going on Is someone stealing packages It is absolutely ridiculous
Karl Mueller
6733 reviews
N/A
1 year ago
Tell Me Another One
Originally listed as set for delivery on December 19th my package remains undelivered as of JANUARY 6th Every day the tracking says it s going to be delivered THAT DAY but it never gets here From what I see the innovation they ve developed is LOSING YOUR SHIPMENT THESE USELESS CLOWNS SHOULD BE PUT OUT OF BUSINESS FOR THIS OFFENSIVE NONSENSE Innovations INDEED JUST ANOTHER SCAM