Insight Reviews

Worst company I have ever experinced

Worst company I have ever experinced extreamly poor coustomer service For Any partners comming partners to this company DO NOT USE For private customers read All rewives the rewives that gives one 1 STAR is correct They can NOT HELP you not even reset password

Avoid or loose your money

Absolutely rubbish company I have placed an order paid online and heard nothing from them at all Later order simply disappeared from their server After one week of waiting time I have sent an email and received response with no excuse and no detailed information about cancellation of my order

Annoying Experience

First the price started fluctuating on an item I needed to order Then when that was fixed two days later they needed credit card verification and never got back to me that it was all well Thirdly my order kept getting pushed back without a meaningful estimate Fourth the shipping method changed from 2 days to 7 days after the item was shipped out Fifth they re not available during their listed business hours and no one will get back to you Will never use this company neither as a customer or as a business

One of the worst online sellers ever

One of the worst online sellers I have ever experienced I bought a new laptop and they sent me a refurbished model The unit had lots of issues clearly no quality control in use Then they jerked me around for weeks on the return calling and emailing to endless dead-ends and lies from people who don t speak English well enough to get your email or phone correct Never never again

STAY AWAY

STAY AWAYSTAY AWAYDECEITFULDO NOT BUY NEW OR USED GOOD LUCK EXCHANGING OR RETURN EXTENDED WARRANTY WHAT A JOKETHIS COMPANY SHOULD BE INVESTIGATED BY THE ATTORNEY GENERALSTAY AWAYinsight com tiger direct pcm com

Avoid Unless you want your time wasted

Customer service is non existent Didn t notify me that order was cancelled No apologies or nothing Message was abrupt and ticket was closed by Dan before I could even reply Like other reviews I ve read my money has also not yet been returned to my bank account so will see how long it takes Wouldn t be surprised if they were using OUR money to run scams elsewhere Any positive reviews for this company are probably coming from inside the company so I wouldn t trust them too much

Unable to give a zero unfortunately

Unable to give a zero unfortunately Disgusting service sarcastic customer services who lie to you As a business customer Ive had to wait 4 weeks for insight to complete a return on a faulty bit of critical kit Ive now been told it will be another 4 weeks Any other company would have a replcement there next day Insight are absolutely appauling AVOID AVOID AVOID Also apparently the agent dealing with me was unable to take a phone call as she had covid why is she working if she has covid Lies Lies Lies

Ordered ssd drive

Ordered ssd drive received confirmation email with order number Two weeks later nothing Contacted them were is my item got email saying there was price error order will be cancelled No word about refund One of the biggest problems in UK so many people lives here so company can t give a Dam about customers you don t like us somebody else will

Avoid disappointment shop elsewhere

Ordered a hard drive and got an email When I checked email said order not accepted until dispatch No further communication and when I chased them got a quick reply saying order canceled due to pricing error Guess I ll be okay ordering from one of the many reliable company s out there in time for Christmas If you spot a good deal from here avoid disappointment and shop elsewhere