Internationalsos Reviews

This company does not care

I purchased a Global Traveler Membership on October 3 2022 To my surprise the coverage given was single-trip whereas I had requested multiple-trip I called SOS the same day Long hold confusion Ultimately a commitment that this would be rectified On return from overseas I found no correction Called again November 17 Long hold confusion But reassurance that a ticket had been issued on October 3 to rectify the problem Apparently these valiant attempts had failed This did not inspire confidence and I requested to speak to a manager I was refused a name but reassured that a manager would call me shortly That was two weeks ago No call and no written correction to my insurance When dealing with a company for emergency services it is essential that they 1 have their paperwork in order and 2 communicate efficiently Clearly this company has failed on both accounts