It Reviews

Beautiful silk bikini briefs however too much plastic wrapping

I ordered three pairs of silk bikini briefs and a silk and wool tank top I was initially a bit worried seeing all the negative reviews here but decided to risk an online purchase since the models I saw in store were really nice They all arrived within five working days as stipulated in my order email and I am extremely happy with the quality and stitching The sizing is possibly a bit off - the bikini briefs are size small and fit me Very well for a 93cm hips However the silk wool tank is also size small and is a bit tight in comparison I normally wear a uk 8 and 34 band size However the two products are made in different countries so maybe there is a difference in the sizing templates The only negative comment I have is regarding the amount of plastic the order came in I actively sought out to buy natural durable and less demanding for the environment materials such as silk and wool However the briefs came wrapped in a plastic bag with a polystyrene square inside the bag and the whole delivery was in a huge plastic bag I am disappointed that in this day when environmental policy should be essential for the reputation of any company Intimissimi has such blatant apathy for its presentation and environmental footprint I love the quality and designs of their products but it seems they can do more work in terms of their sustainability policy As a young professional I can say that this alone is extremely important in forming my decision whether to support a business or not

Can t say anything negative about them

Can t say anything negative about them their products are wonderful and the customer service always faultless

Excellent

After having a problem with the tracking number intimissimi helped me solve it I surely recommend it

Have a little faith returned

Intimissimi really caught my attention with the way their stores look in Bucharest Romania I also found some of their pieces at my bf They looked decent and neat for their price range so I decided to give it a try After I put my first order I happened to came across the reviews on Trustpilot and it made me nervous somehow Nevertheless my concern was nothing My order was on Sunday 9th Jan I got confirmed email on the same day then on Monday 10th Jan I received an email noticed that my order had been sent to the delivery On the site they do have a notice which the delivery could be delay around 10-17 days if the order was made on special occasion such as celebration or discount season On Thursday 13th I received yet another confirmation from UPS the deliver company told me that the order will arrived today Friday 14th At lunchtime I got a call directly from the delivery I went down picked up the packet checked it later in the kitchen at work and couldn t stop giggling with relief and satisfaction The sizing guide on Intimissimi didn t let me down the colour was similar to what showed on site quality was exactly the same with what I saw before I m happy with this accidentally shopping which turned into another success of mine Thank you

Perhaps I was lucky but

I have to say I nearly didn t order from Intimissimi because of all the bad reviews They are getting at the moment but thankfully the new lockdown measures have me desperate for a fresh haul of lovely loungewear so I rolled the dice and went ahead and placed an order anyways I ordered Oct 9th and it arrived today Oct 17th which is what I would expect in fact it was a better turnaround than my recent OUTNET order which also came from Italy I ordered a bunch of things fromIntimissimi back in May and they took 3 or 4 weeks but that was kind of to be expected at the time Anyways I love their stuff Genuinely good quality and very fairly priced in my opinion I also like that their parcels arrive in paper bags that are recyclable it would be even more impressive if the items inside the bag were also wrapped in eco packaging as opposed to plastic ziplock bags but anyways still that s a plus So - For anyone else out there who is being put off by some customers very bad experiences I am here to say you may be lucky like myself and have no issues at all Who knows - Perhaps they are acting on all the complaints and have sorted their s out

Delivery On Time

I bought two product for my wife No problem with delivery I got what they show on their web Thanks intimissimi

Very good experience

I had a good experience with the items I ordered They were in very good shape and delivered on time I will definitely buy again

Amazing silk

amazing silk and customer service

very pretty items- i was very pleased

very pretty items- i was very pleased with the quality of the items I bought their stuff online in shops Europe Japan and the quality is consistent