Itch Reviews

I tried to purchase a pdf

I tried to purchase a pdf My credit card was blocked for fraudolent behavior

Purchased a game in January

Purchased a game in January It has been developing patches every month with minor tweaks and bug fixes Went to download the July update well turns out you have to REpurchase EVERY month for those tweeks Contacted the site to report it they told the company selling that game is using their service as a Patreon wich wasnt designed for and they are sorry Didnt even banned the seller or anything Euromancer Thats it No solutions So no recommended site

Bought a game with a steam key

Bought a game with a steam key After purchase I didn t get a Steam key I contacted support as per the FAQ but support literally doesn t respond I went to their forums discord to try to get in touch with them NOTHINGIf you can buy your game in steam get it there instead Aftersales on this site is non existent

I have bought a tile set

I have bought a tile set But it was not what I expected So I had contacted support several times and the support just doesn t respond whatever you buy at itch io you can forget about your money they never cooperate with you they are a bunch of scammers

Bought the bundle for racial justice

Bought the bundle for racial justice and equality spent weeks Trying to find it and attach it to my account Made additional account because their system does not recognise dots in email addresses Asked for help several times Turns out its all my fault and I can t get the games in my library b cuz So F itch io the opportunist sh s Asked my bank to treat this transaction as a scam Had lots of fun trying to get whats mine All and all 1star out of possible 700

Terrible Customer Support

Terrible basically non-existant customer service Over a week ago sent them a simple request and still have no recieved a reply Their excuse of we re a small team simply dosen t cut it anymore They re a massive website that s been around for years making enough money Hire more people

Worst customer service ever

Worst customer service ever I asked for a refund for a 10 plugin that didn t work and for over 2 weeks I sent 5 emails and even threatened legal action and still nothing I made a complaint on the forums to get support and they simply locked the thread Itch IO are a company of thieves and liars Don t do business with them

Its been a month without anything from

Its been a month without anything from support I wrote to support wondering why the game Rick and Morty - A way back home had its game files suspended since Oct 16 2021 Its been a month without hearing anything from support

DO NOT USE Double charged

Double charged me for a game and then lied about there only being one payment taken from my debit card

POOR SERVICE

POOR SERVICE TERRIBLE WITH CUSTOMERS TOOK MY MONEY FOR A BROKEN GAME AND WOULDNT REFUND