Itouchwearables Reviews

Poor product

The iTouch smartwatch does not work at all I paied near 40 00 for a gift for a senior before Christmas only found out it doesn t work unable to pair after returning date expired A technician from the maker attempted to fix the pairing problem I had spent hours to collaborate with the technician via phone and email But the problem is not fixed The technician admitted that there is a problem with the product He repeatedly sends me email ask me to answer the questions to help him solve their problems I am tired of being lab rat Please don t waste your time and money on it

Do not download new Iphone App with Air 3 watch

This morning the watch app required an update After the update watch Air 3 would not pair yes Bluetooth on and all suggested steps taken several times Turn on off Bluetooth Turn on off iPhone reset Air 3 several times So now my investment is worthless How do i reinstalled the former software version that worked

I bought two itouch sport 3 for 63 and

I bought two itouch sport 3 for 63 and 58 on Fred Olsen Balmoral Cruise on 18 April 2023 Downloaded App on my iphone by scanning the QR code as per instruction and this takes me straight to log in No option to register therefore can t set watch to use it Tried reinstalled app a number of times and same issues Found very poor customer service so suggest don t buy any product from itouch

The app doesn t show the correct time and i cant open the app

The app doesn t proceed forward and you can t bypass this step So at this time I can t use the app at all My watch does not show the correct time I have been deleting and installing the app over and over but same i can t access my account It is very useless What should i do to this watch

I purchased the itouch air3 in December

I purchased the itouch air3 in December 2022 about a month and a half ago the watch wouldn t stay connected to the app and the sides started peeling I emailed 3 times never got a response finally found a number to call I called only to have the customer service representative have me do the normal steps that I had done repeatedly She Vern asked for my email so she could send me information about getting a replacement watch They asked me to pay a 10 replacement fee and then said I would have to pay to ship the defective watch back Seriously Why would anyone pay more money to a company that has defective merchandise

Itouch air special edition was working

Itouch air special edition was working fine on iPhone 5 Then out of the blue itouch put a user profile up that causes iPhone 5 to get stuck on user profile because next button can t be accessed on small screen even when you go to accessibility and change to smallest font size End result iPhone 5 users have to upgrade by buying another phone to help the cellular market To fellow iPhone 5 owners it s easier just to return your itouch watch to store and get your money back

Worst product I ve received

Worst product I ve received Has not worked correctly at all does not log steps heart rate or sleep I have tried without success to use the warranty to have it replaced and just get email after email to try new steps to troubleshoot Worst company I ve ever dealt with

Watch keeps disconnecting from app

Watch keeps disconnecting from app It s almost impossible to pair phone with app Switching blue tooth on and off as directed reinstalling app and occasionally it works After finally getting connected the next day it s disconnected again Happens regularly Nice watch but terrible connectivity

Don t buy Buyer beware

Don t buy They don t work correctly and the company won t refund the money for the product In face they want additional money to warranty the defective product Everytime I try to explain the situation to the company I get the same copy and pasted response over and over telling me I have to pay more money to replace a product I no longer want They don t back their own products why should we