Jetpens Reviews

I was a loyal customer until I received

I was a loyal customer until I received an used product labeled new Then I found out they delete all bad reviews Never used again since

Selling USED products

I ve purchased from them several times now and each time at least one of the pens I received was used I believe the pens they demo in their videos and pictures are the very same products they ship to their customers Thus my new pens last a few days if that I do not trust this company and will never buy from them again

Wrong sizes sent

Wrong sizes sent They really don t provide enough information to order the correct size No problem they still make a profit by the shipping costs alone I ordered 38 mm refills but the barrels are really fat won t fit my pens They need to list both nib barrel sizes

WARNING STAY AWAY

This company has some seriously strange ideas about security I tried to purchase a planner from them on 4 8 22 The purchase went through and I was debited the correct amount Two days later on 4 11 22 I received an email explaining that they needed to verify my purchase and telling me that they had not only kept all my credit card info but that they d gone back in and made a second unauthorized debit and that I needed to verify the exact amount of that debit before they d send me the planner I ordered I checked with my bank and this is absolutely not a typical thing I ended up canceling my credit card to prevent them from making further debits After further emails back and forth I m convinced they weren t trying to scam me but no vendor should ever make unasked for withdrawals from anyone s account for any reason That s NOT how you verify a purchase I did receive my initial money back as well as the second debit but I ll never do business with them again and I urge anyone to check that they ve ceased this practice before buying anything from them

HORRIBLE

HORRIBLE PLEASE DONT FALL INTO THE TRAP AND DON T BUY ANYTHING FROM HERE The chances u will receive a good unused product is very low and if it was me i wouldnt wanna risk it I came to know about JetPens through YouTube and trusted them but i regret it Honestly i have never had such a bad experience buying stationery as much as this i brought three expensive pens and a pen pencil not only did the pen pencil not have the features it is supposed to have the pens were a total scam as they were most def used ones I am so disappointed since two of the pens cannot even be used as the ink isn t coming I think cheap pens brought at small shops are better than this the pens and pencils had a comfortable exterior I admit but that it and what s the use if i cant even write with them since no ink is coming the nibs of the pen were not smooth at all it s not even about the money right now but the fact that their packaging was so poor and the pen didn t even come in a packet they didn t have a covering on the nib either overall a very horrible experience never buying again

Total con job

Sold me an expensive pen that is obviously broken or a poorly made copy Multiple attempts to contact Jetpens and I am only getting the run around The is ZERO customer service and they refuse to take it back This thing is like trying to write with a steak knife They offered a new nib for the pen but never actually did anything Total con job No wonder they have a D- rating

They cancelled my order 5 days after I

They cancelled my order 5 days after I placed it Their shipping times are stupid bad 4 Days before expecting a shipping notice

Got just what I wanted

Got just what I wanted Happy