Penheaven Reviews

Very good quality and great customer service

After an initial problem with delivery Just one phone call and the item was resent with no fuss and it arrived within a couple of days It feels like a very good quality note book beautifully embossed It makes a lovely gift I look forward to my future purchases from Pen Heaven

Fast delivery - great pens

I was looking for something special for an 18th birthday gift for my great nephew I was hoping for something that he could keep - the pen and pencil set engraved with his name was a very good choice as my great nephew really liked them The engraving is beautiful and the speed of delivery was excellent Thank you

Pen order excellence

This was one of the best customer experiences I have had ever I placed an order of 14 pen sets- each engraved individually The order was for Christmas presents They were engraved and shipped in record time Aneta the customer service person was responsive and professional I would recommend this company for any purchase EXCELLENT

Perfect service perfectly achieved

I needed to buy a fountain pen and needed engraving to match a prior pen I had I cannot praise Pen Heaven and especially Chris highly enough for the speed friendliness professionalism and enthusiasm for ensuring that as far as possible they were able to match what I needed and when I needed it at a very reasonable price Chris went out of his way to make that I knew what was happening every step of the way and I cannot thank him and Pen Heaven enough for the perfectly engraved pen I received a couple of days after ordering it Superb service including the delivery via TRACKED Royal Mail So I knew when it was coming and when to ecpect it

I had the bestest day

I had the great pleasure to not only purchase a great couple of items at a very reasonable prices and then I also had the luck to talk to an advisor who was so kind and helpful he should get a rise his name was Joe if by any chance you have to talk to customer services I hope you get to talk with him thank you

Excellent service

I bought a pen for a present and realised it might not get to me on time as I hadn t factored in the weekend I sent a message and it was immediately sorted and the pen was despatched and arrived in good time The pen was excellent quality and a very good price - would recommend

Personalised service great

Bought an embossedfew personalised Byron and Brown bifold wallet for a special birhday present for my brother I wanted it embossed in the inside of the wallet too so phoned the company The lady I spoke to was very helpful and although not a service they usually offered she managed to arrange it The wallet arrived a few days later and it was beautiful Very pleased with the product and the personal service I got Would definitely ues them again

Fantastic customer service

I ordered very last minute due to a holiday a personalised leather journal and pen for a colleague s leaving gift presentation The customer service was excellent especially Chris who was extremely helpful and managed to expedite my order and made sure it was sent out the same day Products are excellent quality Highly recommend and will definitely use again

Keep up the good work

I ordered some pencil leads which arrived quickly and appear to be as described I know this isn t anything to get too excited about but I d been let down twice by a supplier via Amazon so it s reassuring to know that reliable alternatives still exist