Jotacafe Reviews

Deposit scam

After weeks of waiting for the deposit back still fighting to get the deposit back I would not recommend using these guys The bike was rough and the after service even worse You have been warned use someone else

Quite disappointed on this experience

Quite disappointed on this experience 1 First of all my refund was told 7 days I had to call today which is 15 days later to ask for my refund This already made things very scam 2 As I contact them today They told me 35 will be deducted as I didn t return at 100 fully battery charged I returned at battery A at 100 and only battery B at 91 I actually charged 100 at my apartment the night before I returned But honestly I need to ride the bike to return location and it consumes battery too This is an electric motor not like a gas version that you can stop by a gas station right before you return it What I truly feel is a catch 22 scam here When I try to explain the whole situation to them instead of taking care of the customer and get the refund taking care of shockingly the answer was everything is on the contract and why didn t you read the fine print So all responsibly push to customer side Haha What a smart way of doing business What a lesson learned Please read this review carefully before you do biz with them and of course read all the fine print to avoid my experience

Scammers will take a 200 EURO deposit

Scammers will take a 200 EURO deposit when one should not be taken I had already paid extra for CDW and then they will refuse to return this to you at the end of the rental period The bike that I used Honda cb500 was extremely old Had not been serviced for god knows how long This is the same for all the geared bikes I saw at the shop The key gets stuck in the ignition barrel and won t turn Definitely not road-worthy bikes They are a death trap waiting to happen The bikes are a mess A French guy who I met at the shop had just had an accident on his same model bike due to the rear break not working The scooters I cannot comment on I complained about the deposit they refused to return with my credit card company They got my deposit back for me I ve uploaded the proof from my contact with my credit card company as Jota Cafe will no doubt come back and say I am a liar BUYER BEWARE with this company

Warning

Warning Jota Cafe Motorbikes Potential Deposit ScamI rented a scooter from Jota Cafe Motorbikes in Mallorca and it has been a nightmare Despite returning the scooter in perfect condition the company has refused to return my deposit claiming that they will hold it until another customer who I am not responsible for pays for damages to their rental This is completely unreasonable and appears to be part of a larger pattern After doing some research I discovered that I am not alone Over 20 other customers have reported similar issues where their deposits were never returned and they were given various excuses by Jota Cafe This strongly suggests that the company may be running a deposit scam I want to warn others to be extremely cautious when dealing with Jota Cafe Motorbikes If you choose to rent from them be aware that you might never see your deposit again regardless of whether you adhere to the rental agreement I ve already reported this situation to the local consumer protection authorities and will continue to take further action If you ve had a similar experience I encourage you to do the same Bottom Line Avoid Jota Cafe Motorbikes if you value your money and want a hassle-free rental experience There are plenty of other reputable rental companies in Mallorca don t risk your hard-earned money with this one

Never rented motocycle in so bad

Never rented motocycle in so bad condition I was supposed to rent it for 9 days After few km I notice that the clutch was slipping and motor has an oil leak I return the motocycle they give an address in Barcelona but no shop front An arogant employee told me that the slipping was normal and due to the weather They give another motorcycle that was still in poor condition starting issu wearing sound from the back no night beam worn-out back tire front suspension bang and wobble After few days I drove 5 extra hours to return the bike and I cancel the rental because I was really concerned that the motocycle broke in the middle of nowhere On top of that they didn t want to refund the days left I had to fight and with the help of RentalMotorbike they were forced to refund but only a small amount I had to pay large amount for a last-minute rental in another shop In conclusion A nightmare Don t rent to Jota Caf if you don t want a lot of trouble

WARNING Avoid Jota Cafe - Issues with Security Deposit

I had a terrible experience renting a motorcycle from Jota Cafe in Ibiza and I want to warn others about their unprofessional practices I rented a Honda CB250 and paid a 300 deposit as a guarantee After returning the bike in perfect condition just before my flight they refused to give me back the deposit claiming they would refund it later Even though they knew I was flying out they didn t seem to care It s been TWO YEARS and I m still waiting for my deposit I ve sent them multiple messages through WhatsApp and all I got were vague excuses First they asked for my name then they said they would check with their boss but they never followed through Eventually they just stopped responding altogether Their customer service is extremely disappointing What I found very odd and concerning about Jota Cafe is that they don t have an office When I rented the bike they brought it to me on the street out of a gate that quickly closed behind them It felt like they were hiding something as they made sure I couldn t see inside The business is completely inaccessible and it s impossible to go inside To rent or return the bike you have to call them on the phone and a person slips out of the gate to meet you All the paperwork is done directly on the street making the entire operation feel unprofessional and strange It s clear they don t want customers knowing what s going on behind the scenes I strongly advise others to be cautious when dealing with Jota Cafe as their handling of deposits is very questionable They are unreliable and once they have your money getting it back could be difficult If you rent from them be prepared to face potential challenges with the return of your deposit Avoid Jota Cafe if you don t want to risk losing your money

They ask you for a deposit of 300 euros

They ask you for a deposit of 300 euros that they do not return to you immediately then they invent a problem with the vehicle to keep your deposit when there is evidence of returning the vehicle in perfect condition no one receives it and then they invent a breakdown so as not to return it to you the money that you have left as a guarantee Received a motorcycle in deplorable conditions of gasoline oil and battery I reported it when receiving it and when delivering it after 20 days they tell you that it is your fault They do not want to return the deposit

deposit and contract scam

I rented a bike from Jota in Barcelona for a few days After having to pay a huge 900 Euro deposit on an old bike I returned it with no damage However another person in our group did some very minor damage to his bike scratched crash bar and exhaust can which he owned up to thinking his deposit would cover However Jota claimed an outrageous amount of money to fix and then as a a ransom held on to everyone s deposit money in our group despite the fact we d all booked and signed separate rental agreements We had to get CC companies and a solicitor involved to try to recover any money Although we all rented and handed over deposit money as individuals because we knew each other Jota decided it was a group contract and refused to refund ANY deposit until the inflated damage on one bike had been paid Although they appear pleasant they are anything but These people smile but twist and evade any decent moral or lawful behaviour You have been warned DO NOT rent from them