Justlinen Reviews

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justlinen.co.uk
4.35
31 reviews
Great Rating
Based on 31 user experiences

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Rated 4.35 out of 5 by 31 Happy Customers

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16.1%
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AI Review Summary Based on 31 reviews

Customers report consistently positive experiences with Justlinen, highlighting product quality, fast delivery, and excellent customer service. Many reviews emphasize strong value for money and reliable ordering over several years. A minority of reviews detail issues with delivery delays, damaged items, and poor customer interactions. The company is frequently described as a trusted retailer for linens and bedding. Overall, the brand maintains a strong reputation based on dependable service and competitive pricing.

What customers love
  • Great product quality
  • Helpful customer service
  • Excellent selection
Common concerns
  • Damaged items
  • Poor website design

Last updated 2 months ago

S

Just linen just brilliant

Justlinen co uk is an on-line arm of Dawsons Department Stores and sells as you might expect linen Yes bedding and towels etc not the most exotic subject for a review but they do deserve a review and a good one at that This is the second time I have purchased from Justlinen co uk I am sure there will be a third more than likely a fourth and who knows a fifth I could go on for ever here no you say ok back to the review Once again the whole ordering process was straightforward and simple even paying seemed less of a wrench than usual The items arrived in a few days and as with my first order the quality was second to none Yes top notch quality items but not with a top notch price tag I would definitely recommend Justlinen co uk
C

I love this company

I love this company I have used them for the past 2 years and they never fail to get me out of the holes I get myself into when buying bed lined remotely There have been times when I ve need them to compare quality for me whilst in the shop floor and I ve been on the phone They ve given me answers which assure me that they understand the quality I m after Their recommendations are always spot on Today I emailed and said that I d ordered some bed sheets but hadn t checked if they were extra deep Within a very short period of time they emailed back that they had cancelled and refunded my order as I had ordered totally incorrect sizes for what I described In addition they sent me a link to another sheet which matches my requirements exactly No fuss just sorted
H

Great experience so far

First time ordering from this company think it comes under Dawson s Department Store as that is what it said on any correspondence and very happy with my experience Great sale prices for high end branded bed linen and cushions Got free delivery for ordering over 50 Order came in good time and I was sent a message with a one hour time slot which was helpful I have not needed to return anything so can t comment on the returns process which was complained about in another review
E

I have had an excellent experience

I have had an excellent experience with Just Linen from Dawson s I was in a hurry for bedding after an existing set was damaged in a burglary The lady on the phone was pleasant and helpful and promised to despatch the linen asap It has arrived quicker than I ever thought and just what I wanted Will use again without hesitation
Y

I don t ever shop anywhere else for my

I don t ever shop anywhere else for my gorgeous linens Always quality and value Deliveries prompt and free over 50 I never have a problem reaching that for sure
P

Good product but even better customer

Good product but even better customer service I now live in France and am delighted with the recent service I had Bit of a long story but delivery got mislaid JL tracked it found it and got it to me very pleased and the bedding was beautiful so thankyou for your efforts x
Y

Excellent

Excellent selection of products good service prompt delivery
M

10 10

Bought 2 V A duvet sets Excellent quality product at a bargain price Great service and delivery as expected Overall I m happy with my purchase Will buy more items from this company in the future
L

Great Service and Staff

Had a small problem with my product which was quickly sorted out by Adam the web manager Its really important to trust a company if things need sorting WELL DONE ADAM very professional behaviour you are a major asset to this company
C

Excellence service

Excellence service - beautiful linen - easy to wash and care for - always looks amazing even after many washes We run an Airbnb and feedback has been amazing - Highly recommend

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