Jysk Reviews

Terrible after sales service

I bought a table and a couch at JYSK Hognoul The table I ordered was wood color but I received a white one And the couch structure was broken when I received it I immediately contacted the after sales service but one month later I haven t receive any new materiel yet nor got any information on the new delivery delay and they don t want to cancel my order and send me my money back One advice do not buy anything from this terrible shop You will regret

Extremely Poor Service

I am deeply frustrated with my experience at Jysk s Korbeek-Lo branch I placed an order for a boxspring bed and headboard on 18-07-2024 but the process has been a nightmare Despite being told the order would be ready in two weeks I faced multiple delays and repeated follow-ups After picking up the items I discovered that the wrong headboard was provided and the top mattress was missing Even after several visits to the store I was told the headboard in my chosen color was unavailable and a different option would cost 85 euros more After over a month four trips and significant lost time I still don t have the bed I ordered This experience has been completely unacceptable

Very poor service

Very poor serviceI ordered a plaid on 31 january online so in sales periodConfirmation mail is mentioning that i have to wait a confirmation mail and sms that ready to pick up in the shop6 days later still no news Calling shop several times No answer Then finally someone to answer my question Oh should be forgotten No prob come along there is still one available Come within 2 days for same conditions Same day to the shop and there same girl is telling me that the 2 days are expired because order was done 31 january and the colour is not available and the promo price is not valid anymore Why not telling me all this on the phone Why let me go there 45 min driving there and back for nothing Really unacceptableJysk waremme very very poor service

Useless service in Leeuw St Pieters store

Went to Leeuw St Pieters store to buy a Kastbjerg chair They had it in stock but not in the showroom The two girls at the counter said they could not show me the chair or even open the box Useless service Left in disgust Won t go there again Prefer IKEA at any time

I ordered a gnome as a christmas

I ordered a gnome as a christmas present Pretty sure I received one that was used as it had traces of last years decorations and seemed to be simply thrown in a box without any care whatsoever Unless the website clearly mentions it is a used item I expect to get new items Disapppointed and won t be buying anything here again Won t be making anyone happy with this one

Nice and helpful staff

Nice and helpful staff Affordable furniture it would be nice if they had a bit more assortment

Great

I made three orders on their website and it was always a positive experience My orders anlways arrived on time with PostNL and never damaged Their furnitures are always easy to make and they always put small tools inside The instructions are very clear and the quality is really great too As UX UI designer I just wish that they will modernize their website and newsletters very soon