Kachava Reviews

I am a gold customer and used Black

I am a gold customer and used Black Friday deal to ship to exact same address using the exact same credit card that was used in past and after about a month of delay and so many phone and chat follow up I got an email that order is cancelled with no explanation Upon calling they told me that some fraud or new system was implemented and they have no info and orders were rejected during review I asked if I could place another order with same Black Friday deal but was denied Several Emails to customer support got no response as well They also charge credit card in advance and due to all this I also missed other Black Friday deals from competitors Such a poor and bad experience for someone who referred several customers It is false advertisement for Black Friday and it seems they are just using excuses to deny the deal somehow

Slick marketing overpriced poor customer service

Longtime subscriber now realize that this product is overpriced has slick marketing poor customer service Don t be fooled

Made my first purchased last month

Made my first purchased last month did not sign up for subscription but received another shipment this month have been on hold waiting for customer service for thirty minutes I ll just cancel my card and call it a day I don t play this crap Don t they know what s going on out here Don t mess with peoples money like this this mess is expensive they just took part of my rent money

Customer Service is Non Existent

Customer Service is Non Existent - the company has been holding thousands of my money citing Payment Verification Issues Nobody from their team has reached out to me in the 20 days since I placed the orders I have no idea how running a company in this way can be legal

Terrible company service in general

Terrible company service in general I have made over 6 orders and none of them shipped I canceled and then they kept saying thank you for your patience Very odd business practices Very odd company I dont get it 2 weeks to ship a bag of powder Every order they would say something different We are having shipping issues we wait for card verification from your bank We are processing still thank you for your patience It seems to me they are holding funds for interest fraud but I personally would stay away from them not trust worthy nor honest Dont take the gamble

fraudulent business stay away from them

issue qith customer service i cancelled subscription and still charged my cc they dont want to talk to meany business that doesnt have a phone number to call isnt legit stay away from these scamy fraudulent businessso a legit business will admit a mistake on their part and not charge your card you guys stole 150 from me and wasted my time

Absolutely HORRENDOUS customer service

Absolutely HORRENDOUS customer service I canceled my plan in December and they have sent me two shipments since then The customer service representatives barely speak any English and tried to claim I didn t cancel my subscription They said on a call on Monday I would get a return label to ship back the product I didnt order Then I got an email saying I need to pay for shipping it back What a joke Spent several hours just trying to cancel Do not recommend this company They couldn t even transfer me to a supervisor Unacceptable for such an expensive product Do not order from them or it will cost you hundreds of dollars due to their shady business practices

I should have read the reviews on here

I should have read the reviews on here before purchasing I m having the same trouble as everyone else - not receiving the product you purchased and not receiving any updates This is one of those unfortunate products where it s almost impossible to receive a true review on because all of the online reviews come directly from K achavas website and you can t review them on google So basically they just have a monopoly on how their product is represented online and they only allow 5 star likely fake reviews to display on popular websites Trust the reviews on here This company seems like a scam I wouldn t trust them