


Based on authentic user experiences
Not Happy
6734 reviews
N/A
10 months ago
75 dollars worth of makeup went
75 dollars worth of makeup went missing Tracking system from Shanghai is unreliable Not ordering from here again
Ghostface McAsian
6734 reviews
N/A
10 months ago
Makeup never sent no replies
Bought almost 100 worth of makeup in April from this company Never received it Auto postal updates stop in China around May I understand that these things do happen but it could have quite easily been resolved if they replied even once to any of the emails I sent direct the comments I left the countless ways I tried to contact them Nothing In the end I had to take a legal route to get my money back Took 4 months but I finally got my money Obviously my experience was negative and I wouldn t advise anyone uses this company But on reading other reviews they seem positive Make your own mind up if you want to risk it or not but be prepared for zero communication worst ways Couldn t give the experience any higher than 0 5 which is a shame
Maisey Rivas
6734 reviews
N/A
10 months ago
Missing mail and Kaleidos doesn t respond to your inquiry
There should be an option for 0 stars I purchased some items and they sent them for some reason when it was moving through network on the tracking all of a sudden my package was being returned to sender I immediately emailed Kaleidos and they never responded back I emailed them two more in separate days and no response I sent them a message on their IG page and commented on their post and they never ever once replied back I tried contacting them within that one week after package was being returned and they never replied They stole my money because the items were returned to them and they kept my money HORRIBLE company DO NOT BUY Only form of communication is through email and they are in China so goodluck having them respond to you
Rachel Enns
6734 reviews
N/A
10 months ago
Amazing makeup
Amazing makeup And such unique formulas too I really don t understand why there are any reviews dissing the quality of the products
Kate
6734 reviews
N/A
10 months ago
Kaleidos Makeup
Kaleidos is based in Shanghai I m in the states I ordered two eyeshadow palettes from them and one arrived with a shattered eyeshadow I took a photo emailed their customer service and they promptly refunded my money on the broken palette and gave me instructions for repairing the broken shadow no return shipping necessary This is the kind of customer service that deserves credit because I ve bought things from other smaller companies and it s no refunds no returns I have a small business that deals in skincare and cosmetics so I know that every penny matters and for them to refund me AND give instructions for repairing the eyeshadow is really great service in my book They ve guaranteed I ll come back again in the future for their products which are some of the best I ve ever used Although shipping takes a while halfway around the world obviously their products and service make it worth the wait to buy from them I will be a Kaleidos customer for many years to come and I will recommend them to the other makeup junkies I know
Adam Amier
6734 reviews
N/A
10 months ago
Package got lost they send another
I bought two makeup things for my mother but the packages got lost in my country so I wrote to Kaleidos and they immediately send another package and I just received it today 10 10 experience And my mom loves the makeup pens
Sara
6734 reviews
N/A
10 months ago
I m in the UK
I m in the UK Kaleidos shipping is smooth I got Kaleidos highlighters in moon cruiser gifted I ve been wearing them everyday Their lip clays are one of the best too not drying and stay all day Dune is my favorite nude and my friends keep asking me what i m wearing Highly recommend
Melanie
6734 reviews
N/A
10 months ago
Kaleidos Makeup
I ve ordered three times from Kaleidos and absolutely LOVE their products The packaging is next-level - truly the prettiest most creative packaging out of all the brands I own Shipping was also super quick considering I m in the US maybe only one or two weeks at most All products came carefully wrapped in foam plastic padding and they also included a few free extra goodies for spending over a certain amount online I literally can t control myself their lip clays are my FAVE formula Overall I would definitely recommend Kaleidos and will be purchasing from them again
Kate
6734 reviews
N/A
10 months ago
I absolutely adore the lip clays
I absolutely adore their lip clays They have the best matte formula I ve ever tried I ve purchased several times and now have almost every shade I just had to come here to share my experience
Melanie
6734 reviews
N/A
10 months ago
Attention to quality and care
You can tell Kaleidos puts incredible effort into the quality of their products Shipping was faster than advertised on their website and my order was packaged with so much care and precision Will definitely purchase from them again