Camerareadycosmetics Reviews

This place is a scam

This place is a scam I ordered a foundation stick on their website however they sent me the wrong shade They said they would refund me if I returned the item so I did and they only provided a partial refund because they said they could not cover shipping costs and that the product was tested before being returned Of course I tested the product As most customers would when you receive a package you re excited to use the product so you would of course open it up and use it right away I did not realize it was the incorrect product until I tried it on because who would really expect that you would be sent the wrong shade and item The shade was a completely different shade from the one I ordered So I m being penalized for their mistake Their customer service is very shady and poor I would not purchase from them or recommend to anyone

They sent me a USED eye makeup brush

They sent me a USED eye makeup brush and didn t want to give me a refund instead a store credit HORRIBLE customer service and will never shop there again

Horrible company

I would not even rate one star poor rip off company Ordered a case not on sale and now they will not issue refund for a defective case and trying to tell me final sale there is NO Where that the order said that I would beware before ordering from this fly by night firm I have reported to BBB and will not quit there

Product never received

Product never received and the ensuing customer service was pointless I m their own email chain they say the shipper is known to post something as delivered before it actually is while also saying g it must have been a theft They want me to file a claim with the shipper on the basis of theft but A - I don t believe it was ever delivered B - the website where they want me to file this doesn t even apply to shipping outside the US I m in Canada End result no product and a credit charge

Horrible customer service

Horrible customer service They sent me a used palette w fingerprint I Pan loose fallout everywhere ruining several others Why Because they refused to ship it with ANY SHIPPING PROTECTIVE MATERIALS this by the way is breaking their own rules and guidelines When you bring it up they refuse to do what s right or help It s their responsibility to ensure I recover what I paid for as described They are actually breaking several laws as well in not providing what customers are paying for How could you send n extremely delicate makeup eyeshadow palette in a large box w ZERO protection Not to mention the manufacturing process left my palette with a fingerprint if not it s been swatched n used

Unfortunately I had two bad experiences

Unfortunately I had two bad experiences with them I needed a product asap and even paying for fast shipping the order arrived late and I still didn t got the money back for the shipping I don t recommend this website to any makeup artist that needs to buy something urgent

Horrible customer service

Horrible customer service Do not shop here it is a scam They Refuse to accept returns they try to force store credit Lying that I used the product Had big problem with them but luckily my bank disputed the charge for the item that I have returned unused because it was not my regular foundation I can tell by the packaging I just saw the other reviews here and on google Wish I knew sooner

Excellent customer service and products

Excellent customer service and products arrived in perfect condition