Khealth Reviews

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3.56
137 reviews
Great Rating
Based on 137 user experiences
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M

This company is a scam

This company is a scam They take your money and they don t help you I had a UTI I get them often and have for years and years I know know KNOW when I have one My own doctor is closed through Christmas and I live approx an hour away from the nearest city that has a quick care clinic so I reached out to K Health One of their doctors goes over my obvious UTI symptoms with me agrees I actually have a UTI asks about what antibiotics were successful for me in the past and I tell him THEN he refuses to call in an antibiotic He wanted me instead to go to a lab the next day get a culture wait for said culture to develop it takes up to 2 days send in a receipt from the lab to this doctor for what idk then wait to see if he decides to finally give me meds It s laughable Truly laughable I ended up driving that hour to a quick clinic that night I am happily destroying this UTI with Macrobid as I write this review while I wait up to 2 days for culture to produce results for the quick care clinic This is the way it has always been done for me The benefits of online medical are actually terrific and a much needed service Just find a different service than K Health They just want your money for nothing
M

Waste of money

This website years ago was actually helpful and they d prescribe antibiotics etc now it s a waste of time and money in my opinion I very clearly have a sinus infection I m describing my symptoms green nasal discharge fever sore to the touch sinuses etc that I ve had for many days now My doctor asked which remedies I ve tried to which I replied mucinex Sudafed Flonase- none of which worked In the end the doctor told me he knows the symptoms could be annoying but to take mucinex Sudafed Flonase and Tylenol the exact medicines I stated I was taking It s a joke save your money and go else where I used a different tele-health provider the same day and was prescribed an antibiotic for a sinus infection
S

Crystal Dyer MD is awful

Crystal Dyer MD is awful She did not listen She ignored symptoms and treated me like I a child She uses poorly written scripted information and tries to drag out treatment to keep you coming back K health as a whole does this Don t use this service They won t can t write many prescriptions Push Health is much better use them They CtuLly care about patients and will treat you properly
S

Rip off

Waited almost 3 hours after I made a payment to talk to someone Explained about my ear infection symptoms that bothered me for a week I knew I needed an antibiotic for it because I had this a few times before After telling the doctor about my symptoms she said she couldn t help me online but I need to go see a doctor for a visit I wasted my money and time
S

The process took too long

The process took too long only to be directed to someone else There was no real evaluation was completed
T

K-Health does not have a sense of time

K-Health does not have a sense of time I had a scheduled appointment for 2 30 CST and the provider did not start the chat until 3 24 CST She waited a few minutes and ended the chat This is very unprofessional and inconsiderate of others time
S

Don t waste your money

I ve used this company numerous time in the past years and they were always able to help the providers were good at listening to you This time around it seems their policies have changed I felt blown off by every doctor I went through 3 different physicians trying to get help I was just sent back standard lists of questions awaiting to be answered All I was suggested was otc treatment I had already been trying The second provider did prescribe me a cough suppressant but unfortunately that hasn t touched what I m suffering with In the end I m still very sick and unable to go into a quick care since money is tight and I have no insurance Plus wasted 40 on this tele-visit Unfortunately I will not be using their services again whatever has changed with this company has ruined their patient care
A

They re a scam

They re a scam Don t waste your time and money You re just better off going to a regular doctor for the services they offer I was told to give it a try for my Chronic condition since I needed something urgent to handle it and was told if they can t solve it or I wasn t satisfied they would give me a refund The doctor was horrible ignored what I needed and was charging me over the top that I could of done in person for free or less and the app kept crashing so I didn t get the full care After I requested my money back they yelled at me and argued with me about it and said I won t be getting my 147 back because the doctor gave me care recommendations don t waste your money guys
R

The Dr was extremely kind in telling me

The Dr was extremely kind in telling me he could not treat me due to my autoimmune condition and the fact I take drug therapy for my MS This was appreciated but still being billed the 39 00 wasn t I have used KHealth several times in the past and this is my first complaint I ve always been very happy with the care received
M

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY Waste of time and money in my opinion I very clearly have a sinus infection I m describing my symptoms yellow nasal discharge fever sore to the touch sinuses etc that I ve had for many days now My doctor asked which remedies I ve tried to which I replied mucinex sinus-max netipot - none of which worked In the end the doctor told me she knows the symptoms could be annoying but it s more than likely a virus it s a joke save your money

About Khealth

Get personalized health answers and fast, affordable care with K Health's free AI symptom checker and online doctors.

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Frequently Asked Questions

K Health is a digital healthcare company that leverages artificial intelligence and data-driven insights to make personalized medical information and care more accessible and affordable. Its core mission is to democratize healthcare by combining the collective knowledge of millions of anonymized health records with advanced AI, providing users with a tool for understanding symptoms and connecting with licensed healthcare professionals.

The K Health symptom checker is an AI-powered assessment tool. Users input their symptoms, age, gender, and other relevant health factors. The platform's AI, trained on a vast dataset of clinical cases, analyzes this information to provide potential condition insights. This is designed to offer informed, data-backed context before a consultation, not to replace a doctor's diagnosis.

K Health offers a range of virtual care services, including on-demand consultations via text message with board-certified doctors, pediatricians, or mental health professionals, available 24/7. When clinically appropriate, providers can diagnose conditions and prescribe medication sent to a local pharmacy. The platform supports care for urgent issues, chronic condition management, and mental health.

K Health operates on a transparent, flat-fee model for consultations. This provides a clear cost alternative to traditional insurance co-pays or costs for uninsured visits, aiming to make healthcare more affordable and predictable for users.

K Health's technology is distinguished by its foundation in analyzed data from millions of real-world health outcomes. This creates a clinical knowledge base that informs both the user's initial AI assessment and the tools available to its clinicians, supporting more efficient, evidence-based virtual care.
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About Khealth

About K Health

K Health is a digital healthcare company that leverages artificial intelligence and data-driven insights to make personalized medical information and care more accessible and affordable. The platform’s core mission is to democratize healthcare by combining the collective knowledge of millions of anonymized health records with advanced AI, providing users with a powerful tool for understanding symptoms and connecting with licensed healthcare professionals.

Core Services and Platform Features

The K Health experience begins with its intelligent symptom checker. Users can input their symptoms, age, gender, and other relevant health factors. The platform's AI, trained on a vast dataset of clinical cases, then analyzes this information to provide potential condition insights. This is designed not to replace a doctor's diagnosis, but to offer informed, data-backed context before a consultation.

Building on this foundation, K Health offers direct access to virtual care services. Key features include:

  • AI-Powered Symptom Assessment:An initial check that helps users understand possible causes for their symptoms based on real-world data.
  • On-Demand Virtual Consultations:Users can chat with board-certified doctors, pediatricians, or mental health professionals via text message within minutes, 24/7.
  • Treatment and Prescriptions:When clinically appropriate, healthcare providers can diagnose conditions and prescribe medication, which is sent directly to the user’s local pharmacy.
  • Comprehensive Care Management:The platform supports ongoing care for a wide range of conditions, from urgent issues like UTIs and sinus infections to chronic condition management and mental health support.
  • Transparent, Affordable Pricing:K Health operates on a flat-fee model for consultations, offering a clear cost alternative to traditional insurance co-pays or uninsured visits.

Technology and Data Advantage

What distinguishes K Health is its foundational technology. The company’s AI models are built upon analyzed data from millions of real-world health outcomes, creating a clinical knowledge base that helps inform both the user’s initial assessment and the tools available to its clinicians. This data-centric approach aims to reduce uncertainty and support more efficient, evidence-based virtual care.

User Experience and Accessibility

Accessibility is central to the K Health model. The service is primarily delivered through a user-friendly mobile app and website, removing geographical and scheduling barriers. The text-based chat interface allows patients to communicate with providers at their convenience, making it easier to seek care for sensitive or busy individuals. The platform also emphasizes privacy and security, adhering to HIPAA regulations to protect all personal health information.

Target Audience and Impact

K Health serves a broad demographic, including individuals without immediate access to a primary care physician, those with high-deductible insurance plans, people seeking a second opinion, or anyone wanting faster, more convenient access to basic healthcare. By streamlining the initial assessment and consultation process, K Health aims to reduce unnecessary emergency room visits, lower healthcare costs for consumers, and empower individuals with greater knowledge about their health.

In summary, K Health represents a significant integration of big data, artificial intelligence, and telemedicine. It functions as both an intelligent health information resource and a full-service virtual clinic, striving to make quality healthcare more understandable, immediate, and cost-effective for everyone.