


Based on authentic user experiences
Terry Adkins
6807 reviews
N/A
1 year ago
AWFUL Designed to cause fees
AWFUL Absolute worst store card I have ever used I had purchased several pair of underwear for my boyfriend and signed up for the card to use the rewards They ran large so I needed to exchange them which required a separate purchase When made the return it was not received during the billing cycle I went to pay on the day it was due and they require payment online by 5pm Eastern Time One minute after and it s a 30 late fee Once they received the return instead of crediting the account they issued a GIFT CARD which took time to receive and by the time I got it and called ANOTHER LATE FEE had been issued I spent over an hour on the phone sorting all of this and it took two different days because though the late fee had been assessed it was not reflected on the bill so I had to call back again for that THESE TACTICS ARE DECEPTIVE AND DESIGNED TO SCAM MONEY
SALT
6807 reviews
N/A
1 year ago
I was signed up for the rewards
I was signed up for the rewards with no warning or notice and it charged me fo2lr 2 months before I noticed I called their customer service and asked for them to refund it and cancel the charges They said no to the refund but that they would cancel my account And now I m being charged again Screw them I m just going to get a new debit card
Kevin
6807 reviews
N/A
1 year ago
Predatory Behavior FRAUD
I received a fraudulent charge of 14 95 from FBB KINGSIZE REWA in my bank statement 4 months after I purchased a few belts from KingSize com This is absolutely shameful and despicable that they would trick people into signing up for something they had no idea what for especially 4 months later This could ve gone unnoticed for months if I hadn t checked my statement tonight when it went through UPDATE 02 08 2022 I am now also seeing charges that go all the way back to November of last year This is absolutely reprehensible predatory behavior I will be filing a report with the Attorney General a Consumer Fraud Report with the Department of Justice the FTC and filing a Consumer Complaint with the Better Business Bureau This is predatory business practices This is NOT okay DO NOT DO BUSINESS WITH THIS COMPANY
Mary
6807 reviews
N/A
1 year ago
They did the same thing too me again
They did the same thing too me again saying I have multiple accounts when I question them there response was I had had 3 accounts this year Well yes I have because you keep canceling them saying I have multiple then Say oh no you don t and I have to open a new one Plus my card did get hacked and since it has to go through a card and not a account you have to cancel your account and start over because they can t change your payment method They need to get there act together
Leah Webb
6807 reviews
N/A
1 year ago
Placed an order and they auto enrolled
Placed an order and they auto enrolled me into their rewards program Called in to get refunded They told me I clicked in the Free Shipping Join Now button and that automatically enrolled me But they still charged me shipping Apparently you have to send receipts in for a shipping refund which is how they get you AGAIN because most probably don t go through that hassle forget or are like me and didn t even know I was member and that was required It s unfortunate Love their clothes for my husband but will not give my money to someone who frauds me They did refund my account Customer service was rude Maybe they get sick of all the calls over this
mark springsteen
6807 reviews
N/A
1 year ago
What a freaking scam of a company is
What a f ckg scam of a company is this You purchase something on their website and they automatically give you a trail membership that you then have to cancel The owner of this company should be jailed for fraud Never again will I purchase anything from them Instead of relying on quality products they scam everyone Freak you azzholes
Mark Armstrong
6807 reviews
N/A
1 year ago
Dishonest business practices
Scam A 15 monthly fee for a Rewards program is absurd Let alone for one where you must submit individual claims for your Rewards The fees are mentioned at the end of the details in small type I consider this to be a dishonest business practice When i asked King Size Direct KSD about this issue they claim that the rewards program is run by a different company and it was out of their hands I am terminating any business with King Sized Direct So hopefully they ll enjoy that 15 bucks It s the last they ll get from me
Virginia
6807 reviews
N/A
1 year ago
This is fraud
This is fraud I did not know there was a fee involved which is automatically deducted every month I don t recall agreeing to this it must be deceptively worded with the intent to SCAM I have been a long-standing customer but will no longer be shopping with this company
Mary Brown
6807 reviews
N/A
1 year ago
They auto-enrolled me in the rewards
They auto-enrolled me in the rewards program and then customer service gave me a hard time about cancelling and said I had to sign in to cancel but I had no way of getting my password to sign in to cancel Called again they were rude So I swore never to order from kingsize again But apparently my husband forgot and he ordered something and it happened again Auto -enrolled Really who pays for a rewards program this time the customer service was friendly and refunded the 3 months
A R Taserian
6807 reviews
N/A
1 year ago
KingSize Member Rewards SCAM
A rewards program provides benefits based on your purchases for ex points usable in future purchases Their Member Rewards is more akin to a club like Sam s Club or CostCo where you pay an annual fee to become a member for a year Except KingSize s Member Rewards charges 14 99 MONTHLY Unless you re buying enough for your shipping and codes to offset 180 a year it s not worth it In my case where I haven t bought clothes from them from over a year that s money down the drain And that s just the beginning the amount of catalogs they send me and my wife for their multiple brands is a small forest-worth of paper Trying to stay top-of-mind with their marketing sure is expensive in terms of our environment