Knottyknickers Reviews

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3.36
104 reviews
Average Rating
Based on 104 user experiences
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S

It s fine until you get a pair you don t like

I got 4 total pair of panties from them 3 of them were amazing really cute comfy stretchy and I loved them The 4th pair was not like the others They had an elastic band that dug into your skin so bad that they actually left marks for a couple of days after I think they even may have taken a tiny layer of skin off in a spot because it was really sensitive for a while I emailed the company to see if I could get a refund or a replacement but they gave me the runaround about it saying that they don t accept returns I wasn t trying to return them I understand hygiene concerns I just wanted a pair of panties that I had paid for that weren t painful to wear After several emails realizing that they weren t going to compensate for these panties that I threw in the trash I canceled my subscription I didn t want to have it happen again and end up throwing away another pair of panties that I had paid for and wasn t getting reimbursed for Bummer
K

Inconsistent sizing No returns

For 20 a bra and panty set I didnt expect great quality so I started with 2 sets both size large One set is ok a little snug around the rib cage but manageable The other set also in a large is definitely not a large even though the tag states it is Tag states made in China had I known that I would have ordered a couple sizes bigger Just super disappointing
T

Decent product not consumer friendly

I liked the panties better than their competitor so I kept my subscription for a few months However their site is not user friendly I had an order issue and the customer service department was not helpful so I cancelled
A

I ve been trying to cancel my

I ve been trying to cancel my subscription It won t allow me to do it online and my emails to Knotty Knickers have gone unanswered I m g ok no to have to dispute the charges with my bank I gave them 2 stars because the majority of panties fit and we re ok-cute
S

Terrible Quality - Not Worth It

Sizing is all over the place - I bought 6 pairs in a small some fit some don t The quality is appalling - badly finished cheap feeling materials and after one wash the elastic has gone in one pair They re not worth your money
C

Low quality

Low quality most of them I am not going to wear because they are not comfy They tell us we can write them to ask for a specific one but they never answer I wrote twice Go buy panties in real store they might be more expensive but you are really going to wear them
B

Not feeling very knotty

The first package I received I was very excited and the panties were adorable However one pair did not fit and one pair tore during the first wear Got my second package same issue as above Decided that I should cancel my subscription due to personal reasons and the fact that the quality and consistency of sizing were a bit off And now their page is telling me I do not have an account with my email that they are still sending my order confirmations too and are STILL sending me the same problematic undies I have emailed customer service 2 times now and I am still waiting on a response Trying to avoid canceling my card but I may need to just do that
J

Poor customer service

Typically have smooth transactions however when an error was made with my order and an item I d purchased was not shipped out the customer service team was argumentative and tried to insist that there was no way that could have happened They did thankfully agree to resend the item after a lot of inquiry The underwear quality is also average and starts to fray after a couple of washes
H

Horrible customer service

Horrible customer service I emailed twice trying to change the parameters of my subscription and they never emailed me back However when I blocked them on my credit card they won t leave me alone The quality is very average--- that doesn t bother me much it s not like they have to last 10 years Plus side The delivery s are timely and the patterns are cute
J

Quality not worth the price to gamble

Quality was worth the price but not the gamble The quality of the material makes the sizing inconsistent I am a small I ordered two items One item fit the other did not 5 pkg of rainbow panties looked so cute online I struggled to pull them over my thighs 5 4 130lbs because there was no elasticity in the lace material They do not exchange or refund They offered me 20 off my next purchase I said no thanks Not worth the gamble of inconsistent sizing due to material

About Knottyknickers

Knotty Knickers, Your cutest, most affordable panty subscription. Join the Knotty World starting at $3.99/month.

United States

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Frequently Asked Questions

Knottyknickers is an online boutique specializing in unique and stylish lingerie, loungewear, and sleepwear. It caters to individuals seeking distinctive pieces that emphasize design, comfort, and playful sophistication, moving beyond basic undergarments for personal expression in daily wear, special occasions, or relaxation.

Knottyknickers offers a curated range of products organized into clear categories. These include lingerie sets (coordinated bras and panties), bodysuits and teddies, loungewear and robes (such as silk robes and pajama sets), and accessories like suspenders and stockings. The collections are designed to cater to diverse tastes with an emphasis on quality and style.

Knottyknickers prioritizes customer experience by providing detailed size guides and comprehensive fit information on its website. Product descriptions include materials (e.g., silk, lace, cotton blends), care instructions, and design features to assist shoppers in making informed decisions. This approach helps build trust and confidence in online purchases.

The brand ethos of Knottyknickers centers on empowerment, fun, and confidence. The name suggests a character-driven approach that embraces playful sophistication. The messaging is geared towards helping wearers feel attractive and comfortable in their own skin, offering distinctive designs that move away from mass-market options for personal expression.

While specific policy details are not provided in the description, it is a standard expectation for retailers like Knottyknickers to offer a clear and fair returns or exchange policy. This fosters customer confidence, especially for online purchases of intimate apparel. Customers are advised to check the website's policy page for current terms and conditions.

About Knottyknickers

Knottyknickers: A Destination for Distinctive Lingerie and Loungewear

Knottyknickers.co presents itself as an online boutique specializing in unique and stylish lingerie, loungewear, and sleepwear. The website caters to individuals seeking to move beyond basic undergarments, offering collections that emphasize design, comfort, and a touch of playful sophistication. The brand's identity is built around providing distinctive pieces that allow for personal expression, whether for a special occasion, daily wear, or relaxed moments at home.

Curated Collections for Diverse Tastes

The product range at Knottyknickers is thoughtfully organized into clear categories, making navigation intuitive for visitors. Core offerings typically include:

  • Lingerie Sets:Featuring coordinated bras and panties in various styles, from delicate lace to more structured designs.
  • Bodysuits & Teddies:Offering one-piece options that blend lingerie aesthetics with contemporary fashion.
  • Loungewear & Robes:Focusing on comfortable yet chic pieces like silk robes, cozy pajama sets, and soft knitwear perfect for relaxation.
  • Accessories:Often complementing the main collections with items such as suspenders, stockings, or other finishing touches.

The website frequently highlights new arrivals and special collections, suggesting a brand that stays current with trends while maintaining its unique voice. Visual presentation is key, with professional product photography that details textures, fits, and styling.

Focus on Fit, Quality, and Customer Experience

Understanding that purchasing lingerie online requires trust, Knottyknickers.co appears to prioritize customer experience. The site likely provides detailed size guides and fit information to assist shoppers in making informed decisions. Product descriptions are comprehensive, covering materials (like silk, lace, cotton blends), care instructions, and design features. A clear and fair returns or exchange policy is also a standard expectation for such a retailer, fostering customer confidence.

Brand Ethos and Audience

The name "Knottyknickers" itself suggests a brand with character—one that doesn't take itself too seriously and embraces a sense of fun and confidence. The overall messaging is geared towards empowering the wearer, offering apparel that makes them feel attractive and comfortable in their own skin. The target audience is broad but specific in taste, appealing to those who appreciate design details, quality fabrics, and moving away from mass-market, generic options.

Website Functionality and Engagement

The e-commerce platform is designed for seamless browsing and purchasing. Features such as wishlists, secure checkout, and multiple payment options are standard. To build a community and encourage repeat visits, the site may offer a newsletter subscription for updates on promotions, new collections, and styling tips. A presence on social media platforms is also typical, allowing the brand to engage further with its audience and showcase its products in lifestyle contexts.

In summary, Knottyknickers.co positions itself as a specialized online retailer for consumers who view lingerie and loungewear as an integral part of their personal style. By combining distinctive design, an emphasis on quality and fit, and a user-friendly shopping experience, the website aims to be a go-to source for intimate apparel that is both beautiful and wearable.