Based on authentic user experiences
JC
6775 reviews
N/A
6 months ago
Very disappointing customer service
Very disappointing customer service from Krispy Kreme I contacted them to let them know that I have bought their doughnut holes on three occasions in recent months and they have been stale everytime Christie was very dismissive which was very unhelpful and frustrating Chloe said she would pass it onto the store manager which was appreciated
Sarah
6775 reviews
N/A
6 months ago
Cork store awful donuts
I was in the cork store yesterday and purchased a box of 4 donuts Cost was 12 The donuts were absolutely disgusting They were not fresh the toppings on them had a stale taste The lady that served us was very nice no complaints there But the Donuts are not worth it
Joanna
6775 reviews
N/A
6 months ago
My son was looking forward to go and
My son was looking forward to go and get when the shop opened today for first time in Limerick Unfortunately didn t get nothing because he doesn t own a card had only cash with him Well for sure we won t be a customers there just probably like a majority of limerick Anyway from reviews here we didn t miss anything who wants to eat stale doughnuts
Robert Devereux
6775 reviews
N/A
6 months ago
Half of order missing
Placed a order online and only recieved half the order N contact number for the store can only Ring Blanchardstown Absolute joke wont be a customer again
Yongyod
6775 reviews
N/A
6 months ago
i love it
I reached out with a small issue that was quickly fixed by a lovely woman called Christie she was just fab What fantastic customer service they offer Really please with this company with how quick and efficient they are The donuts are absolutely incredible too
AJS
6775 reviews
N/A
6 months ago
Provided honest feedback and was very well looked after by Christie
i love it it s delicious
John McGivney
6775 reviews
N/A
6 months ago
Customer service extremely friendly and
I provided some honest feedback with regards to how I thought Krispy Kreme could reduce their huge queueing problems in the Blanchardstown store Christie the customer care advisor could not have been more helpful and kind in her responses She responded quickly and informed me very clearly of all the steps she was going to take as a result of my feedback Thank you very much Christie
Tanya Ross
6775 reviews
N/A
6 months ago
After having a bit of a bad experience
Customer service extremely friendly and helpful
Audrey Holligan
6775 reviews
N/A
6 months ago
I had a complaint
After having a bit of a bad experience I was so happy to hear from Erin who wanted to hear about what happened and was keen to rectify the issue I was so impressed that my opinion mattered and that they take their customer service so seriously Thank you for making feel heard Erin I really appreciate it
Gerry Traynor
6775 reviews
N/A
6 months ago
I had placed an order for collection
I had a complaint I bought doughnuts twice in the same store and they weren t fresh Staff replied to me almost immediately and continued to go so while checking out the complaint Was very satisfied with the end result Staff were very friendly and reassuring
