Kuurth Reviews

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3.58
139 reviews
Great Rating
Based on 139 user experiences

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AI Review Summary Based on 139 reviews

Customers praise Kuurth's jewelry quality, design, and exceptional customer service, with many highlighting fast delivery and easy ordering. However, multiple reviews report issues with shipping delays, incorrect or missing items, sizing inconsistencies, and products not matching descriptions. While some buyers are very satisfied, others experienced damaged items, poor communication, or received products of lower quality than expected.

What customers love
  • Amazing customer service
  • Easy ordering
  • Beautiful design
Common concerns
  • Expensive pricing
  • Wrong item sent
  • Sizing issues

Last updated 1 month ago

M

Horrible handling of returned packages

It s a shame that such a webshop with huge potential and beautiful pieces of jewelry has one of the most horrible order handling I ve ever dealt with not even exaggerating I placed an order with loads of their products for a value of about 550 EUR and was super excited to try them out The order came late since it was New Year s period and I understand that Turned out that the rings were smaller than I expected and I wanted to return everything and place a new order with a friend to get even more items for her too Sent the package with all the products in return back to the company using the shipment company they chose and the return label they provided It s been over a month since the return was sent the package is untraceable and no refund has been even initiated yet They keep promising that this will be solved very soon and that I will get my money back as soon as this ongoing investigation is done 14 days has passed and no updates so far
A

You re sending me surveys and it has

You re sending me surveys and it has been weeks since I placed my order and still don t have anything Is it arrogance or stupidity that would cause a company to ask for a review when they can t deliver their products
K

waste of time

Ordered 2 rings Waited almost 4 weeks and they never arrived After I contacted the support they told me they haven t even shipped it and the ring wasn t available anymore Waste of time After reading the Instagram comments I realised that I m not the only one with this experience Never again
M

I am dissapointed

I am dissapointed At the very beginning i was in love with my gold baco ring but after just a month of wearing it it doesn t look as good as it did One of zirconies is already gone and the golden plate faded in many places I am really sad beacuse the ring wasn t cheap and such things shouldn t happen with it I sadly won t be buying anything from kuurth again
P

No contact no reply broken item when received

I ve ordered a bracelet from kuurth and it arrived 2 days ago broken I ve sent out 3 emails for a reply no response I m writing here hoping they will reply and reach out to me before I contact legal action Do not buy from them
P

Never received my order

Never received my order
S

Scam Alert I received my order today

Scam Alert I received my order today and it does not match the photo at all it is not the same finishes or even the mm fasteners The jewelry is of very very poor quality probably from drop shipping well done you got me I hope others don t get fooled C est une arnaque
T

The ring looks like it s a different

The ring looks like it s a different colour I got the Sakura one me and my partner both got one each for each other and both sizes are completely wrong it s not just a tiny bit big it s really big And I know I measured it right I m not sure what to do just feels like the brand doesn t care as muc
M

Ugly in person

Beware the glossy product photos The ring I ordered is a completely different colour in person I bought the nectar ring thinking the green background would be a pale jade green however it is instead a bright neon green Wouldn t have bought it if I knew it would be that colour in person I specifically avoided purchasing other items from the website because they were that colour And the worst part is that I can t even return it because it hasn t been marked as delivered on their system My order confirmation was sent to the wrong email address and my unit number wasn t included on the address even though I added it in have never had either of those problems ordering online before Would not buy from them ever again especially for the price
K

Overpriced cheap materials

The design is great and that s the only positive the jewellery is made with incredibly cheap materials this is very visible when you wear it They look big and chunky and out of place I wouldn t buy from them again until they shift from quantity to quality

About Kuurth

We connect art with fashion, design and the crossroads of passion between the old and the new.

United States

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About Kuurth

KUURTH: Wearable Art at the Intersection of Fashion and Design

KUURTH (kuurth.net) is a contemporary jewelry and accessories brand that positions itself at the crossroads of art, fashion, and design. The brand explores the connection between the old and the new, translating this dialogue into a curated collection of wearable pieces. The website’s central motif, "Wearable Art," encapsulates this philosophy, emphasizing items that function as both adornment and artistic expression.

Collection and Product Focus

The KUURTH offering is organized into distinct categories centered around jewelry and timepieces. The primary jewelry segments include Rings, Necklaces, Earrings, and Bracelets, allowing for curated full looks or individual statement pieces. Complementing the jewelry range are Watches and a selection of Accessories, including Exo® glasses, which are noted as currently available. The collection is further structured around thematic or limited-edition drops, featuring "Latest Drops," "Collections," and "Limited Editions" to highlight new and exclusive items.

Brand Experience and Customer Access

KUURTH positions the customer experience as a key pillar, providing multiple points of engagement for its community. The brand offers a newsletter subscription for early access to new releases, fostering a direct relationship with its audience. The "Customer Service" section is comprehensive, providing resources for Contact, order tracking, shipping information, FAQs, exchanges and returns, and jewelry care. This structure suggests a commitment to transparency and post-purchase support. The brand maintains a global presence through distinct language and currency options, including English and Spanish (EUR), and outlines its legal frameworks through pages such as the Privacy Policy, Cookie policy, and General conditions of purchase.

Digital Presence and Community

The KUURTH digital presence is designed to facilitate discovery and interaction. The website features an Instagram feed and links to Facebook and Pinterest, integrating social commerce and visual storytelling. A prominent search function and a minimalist cart interface emphasize a streamlined shopping journey. The brand also highlights a logistical detail, noting "FREE SHIPPING ON ORDERS OVER" a specified threshold, which varies by currency (150€, 180$, 130£), indicating a tiered approach to international fulfillment. The recurring appearance of the Exo® glasses across the interface underscores its role as a flagship accessory within the "Wearable Art" narrative.