Kuurth Reviews

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3.58
139 reviews
Great Rating
Based on 139 user experiences

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AI Review Summary Based on 139 reviews

Customers praise Kuurth's jewelry quality, design, and exceptional customer service, with many highlighting fast delivery and easy ordering. However, multiple reviews report issues with shipping delays, incorrect or missing items, sizing inconsistencies, and products not matching descriptions. While some buyers are very satisfied, others experienced damaged items, poor communication, or received products of lower quality than expected.

What customers love
  • Amazing customer service
  • Easy ordering
  • Beautiful design
Common concerns
  • Expensive pricing
  • Wrong item sent
  • Sizing issues

Last updated 1 month ago

F

The size guide I used on your website

The size guide I used on your website caused me to get a ring that is way too big
M

The ring has a really sharp edge

The ring has a really sharp edge i didnt notice first till i cut my arm with it
B

Ring had scratch marks

Order took over 10 days to arrive Ring was scratched slightly around the head
A

Good but not perfect

The size shape and delivery was all perfect but I was a bit disappointed at the details on the motive
K

Products are great but package was

Products are great but package was missing one item got sorted in the end
A

Sizing off

The ring is lovely but perhaps something is incorrect with the sizing I ordered a 17 mm ring and received one larger
J

Love the ring but it is nowhere near as

Love the ring but it is nowhere near as robust as it appears in the photos It seems much more flimsy in reality Also took two weeks to arrive It s pretty but I wouldn t order from there again
J

Quality doesn t really match price

I don t have any issues with the website or delivery or packing All of that was great It s just that the ring looked a lot more crude a lot less detailed than what I expected for the price it was at
P

Too tiny

I take the ring almond blossom inspired by Van Gogh The ring is like in the picture and you can change the size but I find it too tiny If you have big fingers don t take it
Y

Problems with communication

I ordered a ring during the Black Friday sales and it arrived promptly But I was disappointed that I couldn t exchange my gold ring which had an unpleasant color I needed the same ring in a smaller size because I mistakenly ordered the wrong size despite it being the recommended size based on their online check on the website But okay this can happen Understandably I wanted the silver version of the ring because as I mentioned the gold color appeared fake and far from resembling actual gold That doesn t mean that I actually think it would be fake just the color type was not the right one for me it was so yellowish This was particularly disappointing as I had waited a long time to can afford ordering - On the positive side the email communication was very prompt which was great However their only offer was to provide the gold ring in a smaller size not in silver and not at the Black Friday price I don t understand why I should pay over 20 more for a ring that s not even gold-plated and only made of silver Unfortunately that s not a good deal and represents poor service I m genuinely upset about this Consequently I only returned the ring and I m willing to cover the return costs hoping to get a refund I can t recommend ordering the gold rings or jewelry if they all look similar However the silver ones seem to be pretty due to the picture on Instagram etc but I can t say for sure Edit Got an E-Mail from the company with an apologize and a code in order to get a 25 discount for the ring I wished That was kind but there was no more need Thank you tho

About Kuurth

We connect art with fashion, design and the crossroads of passion between the old and the new.

United States

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About Kuurth

KUURTH: Wearable Art at the Intersection of Fashion and Design

KUURTH (kuurth.net) is a contemporary jewelry and accessories brand that positions itself at the crossroads of art, fashion, and design. The brand explores the connection between the old and the new, translating this dialogue into a curated collection of wearable pieces. The website’s central motif, "Wearable Art," encapsulates this philosophy, emphasizing items that function as both adornment and artistic expression.

Collection and Product Focus

The KUURTH offering is organized into distinct categories centered around jewelry and timepieces. The primary jewelry segments include Rings, Necklaces, Earrings, and Bracelets, allowing for curated full looks or individual statement pieces. Complementing the jewelry range are Watches and a selection of Accessories, including Exo® glasses, which are noted as currently available. The collection is further structured around thematic or limited-edition drops, featuring "Latest Drops," "Collections," and "Limited Editions" to highlight new and exclusive items.

Brand Experience and Customer Access

KUURTH positions the customer experience as a key pillar, providing multiple points of engagement for its community. The brand offers a newsletter subscription for early access to new releases, fostering a direct relationship with its audience. The "Customer Service" section is comprehensive, providing resources for Contact, order tracking, shipping information, FAQs, exchanges and returns, and jewelry care. This structure suggests a commitment to transparency and post-purchase support. The brand maintains a global presence through distinct language and currency options, including English and Spanish (EUR), and outlines its legal frameworks through pages such as the Privacy Policy, Cookie policy, and General conditions of purchase.

Digital Presence and Community

The KUURTH digital presence is designed to facilitate discovery and interaction. The website features an Instagram feed and links to Facebook and Pinterest, integrating social commerce and visual storytelling. A prominent search function and a minimalist cart interface emphasize a streamlined shopping journey. The brand also highlights a logistical detail, noting "FREE SHIPPING ON ORDERS OVER" a specified threshold, which varies by currency (150€, 180$, 130£), indicating a tiered approach to international fulfillment. The recurring appearance of the Exo® glasses across the interface underscores its role as a flagship accessory within the "Wearable Art" narrative.