Landmarkmovingandstorage Reviews

Don t believe jack what this company

Don t believe jack what this company tells you They lie the rep Ryan hustled me They make it seem like they are this perfect company that makes all delivery s No not the case they pawn your stuff off to another Company that delivers your stuff They said my stuff would not be stored anywhere its getting on the on the way asap No three weeks later and giving me attitude that they have 21 business days to deliver it They are all liars never use this company or MAP MOVING the moving company they pawn my stuff too Second they lie on the quote I sent him a list of all the things in my house and he BS that as well Do yourself a service and don t use any of these crap ass services All they do is lie lie lie I m going to repost this all over yelp google I will make sure this company gets the rating they deserve A big fat 0

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY THEY HAVE HORRIBLE BUSINESS PRACTICES The sales rep was very professional and sold this company well Everything else is a complete sh show It is TRUE they avoid calls and emails I had a cross country move from Houston to Las Vegas for Aug 6th They canceled my move the day before the move because they supposedly couldn t work with my condominium s HOA that required me to reserve the service elevator in order to be moved They offered a refund with no other options Ok I ll take my refund Thank you Fast forward to today SEPTEMBER 17th I still don t have a refund from a move THEY CANCELED over a month ago I called from my local number and they stopped answering my calls I called from another number and they answered with excuses and run arounds I went through the proper channels to file a complaint via the business s email and got no response I tried going through the sales rep no luck ATTN LAMDMARK I WILLNOT GO AWAY QUIETLY UNTIL I GET MY REFUND Save yourself the headache and find another moving company

Dishonest Scammers

Landmark offered me a move for 4 800 based on extensive pictures of my home so I went with them When the moving truck arrived they proceeded to upcharge me for a total of 8 000 When I called their office nobody would pick up until about two hours later A woman named Paula was who I spoke with They were willing to bring the price down to 7 000 but after two hours of a painful situation and having a terrible feeling of being scammed I had to listen to my conscience and send them away You can t trust your belongings with people like that I am out 1 128 99 on my deposit even though they said they would refund me once I canceled -- they lied and never did I m trying to locate their office but it s just a virtual address I wish I had done research beforehand This is the first time in my life that I have been scammed Do not use Landmark Moving Storage to avoid the painful situation that I am now going through

Buyer beware

We cancelled within 3 days as per their policy and Florida state law They won t refund our deposit They are a broker buyer beware

DO NOT USE

DO NOT USE This is not a moving company its a negligent dishonest incompetent group of fraudsters that present themselves as a moving company fast talk you through great deals low ball you a quote then send over some rando s to move your stuff They will low ball your estimate then put it on whatever actually moving company they hire to tell you that you ve actually gone over the estimated footprint and then you ll either have to cancel or fork over another 1000 dollars or start from scratch I wish I would have started from scratch and drove my stuff myself They were supposed to deliver my stuff to VA from FL days ago but I ve not seen it and they will not answer phone calls or emails The only reason I know that its sitting in Ft Myers today is because we packed an airtag Mind you it was supposed to be here on Saturday They will tell you the flight of stairs is free but won t tell you that a flight of stairs is considered to be 7 steps There is NO flight of stairs in the country that is 7 steps The 75 charge is not a big deal but its an indicator on how they do business Terrible service terrible communication dishonest and incompetent DO NOT TRUST THEM WITH YOUR STUFF

They took and money and also my boxes

They took and money and also my boxes They lost my many boxes and delivered wrong big box to my house from other customer Very disappointed unprofessional

This company is a scam

This company is a scam Ryan will lie to get your business And once he has your deposit he will not return any type of communication He yelled and screamed at me and denied any promises he made before getting the deposit His first lie was that they are not the broker but a full service veteran family company that owns their trucks Later I found out that they are brokers that don t have any trucks I called in to cancel the order a day after the deposit was done but he answered only four days later when the deposit policy returns was over He promised three to five day delivery but when I spoke to the admin it was 7 to 10 days delivery It was all a sacm be aware be careful

Horrible customer service

Horrible customer service My experience was similar to all other poor reviews I was given a completely ridiculous estimate to which I knew was not going to be anywhere near accurate Turned out to be double the original estimate They make you think this is some well run family company and they are the company in charge Well they are just brokers After showing up 4 hours late for pickup I was asked when I would like my items delivered I gave them a date and now that date has come and gone After calling landmark as well as the actual company doing the move SNY relocation and getting the run around they are refusing to let me speak to anyone with any authority They have no clue when the items will be delivered This is how you run your business Wow Do your self a favor use a different company