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Lascana Reviews

56 Reviews and Ratings


lascana.de

Reviews

2.82

5-star

30.36%

4-star

7.14%

3-star

12.5%

2-star

14.29%

1-star

35.71%

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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.

user

customer

N/A

11 months ago

So disappointed

The beautiful white crisp crocheted top in the catalog is NOT what you receive for your money Was SO disappointed Then YOU have to pay for returning it Insult to injury Will NEVER shop with them again Was the first and last time

user

NJCAT

N/A

11 months ago

Just found out something insane this

Just found out something insane this afternoon-was going to finally order two bandeau sundresses from Lascana - 62 each i decided to see what Amazon had on their site both dresses were on there under a name of Alaster Queen 27 bucks each Apparently Lascana re-markets other brands under the own name-buyer beware

user

Jessica Schenone

N/A

11 months ago

If I could give them less than 1

If I could give them less than 1 star I d placed an order at 9 34 pm and call them the next morning to cancel it because I found the same bikini I paid 100 for 29 and was told that my order had already left the warehouse yeah right and that my money will be refunded in approximately 3 WEEKS because it will take a week to get the order and 2 weeks to refund my money Dont waste your time and money on this company is just a rip-off there are others with the same or similar quality items for much less money do your research

user

Michele Talbott

N/A

11 months ago

I wouldn t give Lascana 1 star if I

I wouldn t give Lascana 1 star if I didn t have to to write this review I ordered a blouse top for 65 when it came it looked like someone picked out fabric from Walmart and sewed that shirt NOTHING LIKE THE PHOTOS THEY SHOW expensive and so cheap looking Sick of these websites that use these fake pics to get you to buy SEND U JUNK UGGGGG

user

Customer

N/A

11 months ago

I have ordered many times

I have ordered many times I like their products but the customer service is terrible Also watch the shipping I qualified for free shipping but it was added after the fact I will now have to take my original order showing the amount and the adjusted invoice and file a dispute with the bank It isn t the amount I just find it too shady to deal with again

user

Barbora

N/A

11 months ago

Very disappointed

Very disappointed I ordered some clothes for my upcoming trip on Thursday night paid extra for 2-day shipping Monday comes and the order was not even touched when chatting with a representative I was told that Friday 9 11 was a holiday in Florida not cool to use the day to make excuses Any recommendation for a clothing store that actually delivers

user

Liron Shenkar

N/A

11 months ago

Bathing suits Poor quality disappointing

I ordered 2 pairs of bathing suits One of them had a defect bra I returned it and was waiting for a new one for 3 weeks Finally it came in and guess what Another defect I returned them all Poor quality of sawing material etc Prices are high and the quality is so poor

user

Linda Frankal

N/A

11 months ago

I recently purchased the fringe

I recently purchased the fringe cardigan based on details and photo which shows a black and gray background with white fringe I was shocked when I opened the package and discovered that the fringe is not even close to white it is a yellowy beige color ALL DETAILS ON AN ITEM SHOULD BE LISTED

user

Joy

N/A

11 months ago

I wouldn t give it one star if I didn t

I wouldn t give it one star if I didn t have to I bought from this company because the item I was looking for was out of stock with Venus which I buy from often It was so different than what the pictures portrayed The color was so off The pictures showed pink and white but the dress was filled with an ugly brown and even black The material just felt gross TBH and cheap It s a disgrace to pay s h both ways when it was NOT what I was expecting in color quality or cuteness And the price VERY HIGH in general but after receiving it OUTRAGEOUS

user

Donna

N/A

11 months ago

I wouldn t give it even one star

I wouldn t give it even one star I ve bought from Venus fir years without incident but Lascana I ll never buy from them again Their agents are rude not helpful at all and could care less They charged me for one of the two items I bought then charged me twice for the two items I did buy You can t tell them anything and expect a resolution because they don t care I ve spent an hour trying to get this resolved I told them to cancel the single item charge and they sent it through anyway They aren t cheap either Now after reading the reviews I except the product will be crap as well

user

Barbara Schoene

N/A

11 months ago

The clothing is very cute in the

The clothing is very cute in the catalogue The quality is poor The fabric just stretches out so it never fits right One item I ordered I washed according to the instructions and it shrunk They wouldn t give a refund but sent me a new garment Same result It shrunk I will not order again

user

Marc Wert

N/A

11 months ago

Ordered a embroidered sun dress small

Ordered a embroidered sun dress small It did come fast but was the size of a large It was below my knees It was not embroidered but spray painted flowers on it The material will get sun since it was so cheap that you could see through it Cheap polyester Never again

user

Allie

N/A

11 months ago

AWFUL

AWFUL Wrote a bad review on an item and of course it disappeared Poor quality overpriced AND was charged a return label fee to send it back I cancelled a backorder and will shop elsewhere in the future

user

Stanley Barnes

N/A

11 months ago

Wrong size

Wrong sizes for my wife we even used a tape measure and used her old bra sizes for comparison even going up a size It was still about 8 inches smaller than what we bought

user

Dunja Zivanovic

N/A

11 months ago

T shirt bra

I have purchased t shirt bra in total 5 items 3 via Lascana direct and 2 via Zalando Bra is soft and it was a really good size match but it has a rubber on the edges that caused me serious scars the rubber is too solid and when in touch with skin it creates water blisters that turn into ugly scars I wrote to them and they said I should return the items I packed all of the items separately as per instructions all delivered at same time and I got a refund from Zalando I have been now for days writing to Lascana I got refund for 1 item and I keep getting responses from different customer support people always asking to share what have I returned and promising they will do something No refund or no proper response from them yet I am really disappointed both with quality and customer support

user

Christine Jebens

N/A

11 months ago

Don t ever order here

Don t ever order here They will scam you out of as many return fees as possible Which I am certain that returns happen often when it comes to swimsuits

user

Linda Bryan

N/A

11 months ago

I purchased Two bras 34d this is the

I purchased Two bras 34d this is the size I always wear both bras from Lascana were to big all over I have to return for refund as they don t do size 32 they are now deducting 14 for postage and promotion discount when it isn t my thought they are not sized right and they don t do smaller

user

Lisa

N/A

11 months ago

Do not order from this company

Do not order from this company unless you want almost-daily marketing emails from which Unsubscribe will never work One transaction with them and over a year of annoyance so I won t ever consider another transaction

user

Disgusted Customer

N/A

11 months ago

Totally unreliable and Customer service is a joke

Completely unreliable shipping and their entire customer service model is built a belief that that their customers must do the work fix the mistakes they make Ordered several items for a trip Paid extra for express shipping Order didn t come because they apparently they got lots of other orders that day Now I don t have what I need to go away and plus the added joy of having to track the package srsly they instructed me to call UPS daily to try and get a tracking number since the item has not left lascana warehouse I will be traveling internationally and I am expected to do this daily The I have to arrange for someone to pick it up and go through the full return process when I return They won t even refund the express shipping fee What help did I get Advice from the customer service agent that I should have placed the order a day sooner because all of those items shipped on time

user

Melissa

N/A

11 months ago

Never give this company your

Never give this company your information They will NEVER stop contacting you

About Lascana

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