Laserpecker Reviews

Rubbish Company to Deal WithTAKES YOU MONEYAND YOU NEVER SEE YOUR PRODUCT

got my laserpecker2 good but it did not work from beginning got in contct with them tried lots of different things there told me to send a video of the laser not working then i got no joy then i get a message with a return address after i told them i been talking to my solicitor and i got the right for a refund then i look to day them little deleted my account so now i got no return address going to take them to court i will get my money back dont believe them cheerky

This is a fake company they will take your money say they ve shipped your product but then you will never get it And they will ignore you the whole time Don t waste your money

Ordered paid by credit card then they added nearly 500 to my card Nothing delivered yet I think I have been scammed out of over 2k

Please send me a power cord today and let me have the tracking number for it I purchased this unit ALMOST 3 months ago I emailed you 24 hours ago and haven t herd back PLEASE SEND ME THE CORD I ORDERED I have spent a lot of money with LaserPecker purchasing my first LaserPecker 2 from Amazon then a LaserPecker 3 from you direct plus extra accessories I know our time zones are quite different Please as soon as you read this send me the proper cord I ordered for Canada I think this is ridiculous that you require a picture of the wrong cord you sent for the amount of money I have spent I m glad I didn t throw it out I also can t believe all the emails I have sent with no follow through from you or effort Don t you want to continue with repeat customers This is what originally sent you the day I opened the box for the LaserPecker 3 on Jan 20th 2023 3 weeks today I opened my LaserPecker 3 today and it has a European plug instead of a US one I ordered Can you send me the right power supply And can I use my LaserPecker 2 power supply in the mean time I am in Canada Thanks

This review serves as a cautionary message for those considering purchasing directly from Laserpeker I have previously bought several of their products from Amazon and they have all been of good quality However I recently encountered an issue when attempting to purchase one of their products that was not available on Amazon They claimed it was a preorder item so I proceeded with the purchase paying approximately 1800 This occurred in March and the product was supposed to be shipped by April Unfortunately after patiently waiting until now I discovered that not only have I not received the item but Laserpeker denies having any record of my order despite having clear proof of payment through my American Express card They provided no assistance or resolution and instead instructed me to handle the matter with my credit card company Thankfully because I paid with Amex I was able to secure a refund However I must caution others about using alternative payment methods as beyond 30 days the chances of recovering your money diminish significantly It appears that this may be part of Laserpeker s deliberate strategy In conclusion I strongly advise against ordering directly from this company based on my unfortunate experience

I was happy with the product but from on day to another it stopped working I contacted customer service who replied that they would get back to me Didn t hear anything

Awful customer service They sent me a faulty unit and when I asked to return it for a full refund they only offered a 70 refund

RETURN POTENTIAL CUSTOMER Hello hope life is treating you well I will keep this short and to the point based on your long drawn out YouTube presentation of what seems a great product cantilevered laser engraver your whole campaign has produced massive doubt in the minds of potential customers I very rarely comment on any products but this one is very very bad and I have made many many negative comments on your series of YouTubes concerning the cantilevered laser and modules The male and female presenters must have been not of your company as they did not know the products and stumbled through each presentation looking off camera for cues and reading notes Based on this I will now wait rather than order to see if my suspicions are confirmed Incidentally I purchased your first laser engraver and accept for the silly tripod stand has been absolutely fantastic and use it on a daily basis and generating money with it I hope this has helped in someway from a potential customer s perception Sincerely Yours Peter Headford

Scam company I bought a laserpecker 2 They applied for payment twice from my bank card when I bought without my permission charging me twice at 850 each time Trying to get a refund on the 2nd payment but customer service is terrible no response to my dozens of emails No response on messenger Do not buy from this company as they are a scam Having to go to the fraud department of my bank to sort out