Laserpecker Reviews

Visa

laserpecker.net
3.91
87 reviews
Great Rating
Based on 87 user experiences

Rated 3.91 out of 5 by 87 Happy Customers

62.1%
11.5%
2.3%
3.4%
20.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

I wish I could write a product review

I wish I could write a product review but unfortunately I cant because I have yet to receive it Even though the tracking information says it was delivered over two weeks ago I live in an apartment complex with a receptionist who receives all of the mail packages so this couldn t be a case of a porch pirate Several attempts to contact the seller BEACHRAW through their support email have failed leaving me to believe that the I spent for the product is gone
L

Horrible

Horrible I have been going back and forth with customer service that the rotary tool and dimensions of the software are inaccurate leading to hardware being ruined I can not get someone to tell me what needs to be done for a return Of course with all of the back and forth my timeframe of a full refund has expired You get what you pay for
G

Bad product worst customer service and thieves

The laser does not work well than when contacting customer service they kept taking weeks to respond so i pass return period once i got a email stating they will refund me due to situation I sent it back and they stopped writing me and kept the money I filed with amex but they got their money back somehow even after i proved with emails DONT BUY FROM THEM and MAY from customer service is the one who lied to me
N

I am on my 3rd defective laser head

I am on my 3rd defective laser head from this worthless company Each one I get has a new problem I only purchased the LP3 in January and it s been nothing but problems Worked great for a few months until everything started to fail Their customer service is horrible No phone number to call I wait weeks for a reply from someone
Y

PRODUCT is good but when things go

PRODUCT is good but when things go wrong their supprt is useless with terrible criminal customer service And you can t get a full refund if their product is bad they only offer you 70
P

Abysmal company with no customer service or ethics

I pre-ordered the Laserpecker 4 and it never arrived laserpecker told me they would investigate and this would take up to a month After a month I heard nothing so contacted them they told me that I now needed to wait up to 3 months but that as the package was marked as delivered without any proof of this and that they would not be replacing or refunding the order They then offered to sell me another at 50 off They have no clue about customer service and I would recommend avoiding them at all costs
M

Shipping is horrible

Shipping is horrible Sits at locations for 4 - 11 days Ordered mid december and still not here
J

Broken product poor after care Still no full refund

Received a broken product took weeks of delayed responses from customer services for them to submit a for a refund It has now been 5 weeks now still not resolved The brand wouldn t refund the original shipping fee despite being faulty now is refusing to refund the full return shipping fee as per their return instruction and T Cs This is a brand with big marketing and a poor product infrastructure Avoid at all costs

About Laserpecker

LaserPecker is offering LaserPecker laser engraving machine for you, with the aim to produce powerful and portable DIY technology and tools!

United States

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