Laurencequilter Reviews

Chartered RICS Accredited Property Surveyors - Laurence Quilter

3.77
13 reviews
Great Rating
Based on 13 user experiences

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AI Review Summary Based on 13 reviews

Laurencequilter receives mixed reviews, with some clients praising professionalism and speed while others report negligence and poor communication. Several positive reviews highlight efficient service and detailed reporting, while negative reviews cite missed issues and significant errors. The overall experience varies significantly depending on the surveyor assigned.

What customers love
  • Quick report delivery
  • Helpful guidance
  • Thorough inspection
Common concerns
  • Incompetent survey
  • Missed property issues
  • Boilerplate errors
  • Expensive pricing

Last updated 2 months ago

S

WARNING AVOID LQ

WARNING AVOID LQ Read reviews on different sites such as google reviews etc I wish we had LQ is completely incompetent our survey was completed by a RICS associate took a long time to deliver and failed to highlight the full extent of damages despite us informing them of our concerns they provided no assurance no pictures were taken of the loft lies were told and false claims were made regarding the serviceable life of the roof A lot of copy and paste The report appeared nothing like the sample report provided Due to our concerns we were forced to get a 2nd Level 3 survey the difference in valuation between LQ and the new survey was 30k mostly due to the roof reaching the end of its serviceable life and a number of other issues they failed to identify LQ did refunded us about half the amount we paid but this was after going back and forth for over a month threatening to inform the regulator AVOID
A

Extremely disappointed by this surveyor

Extremely disappointed by this surveyor The home buyers report we received missed multiple serious issues with the property that have left us significantly out of pocket The surveyor didn t inspect one of the bed rooms supposedly didn t want to disturb the sellers but this resulted in them missing severe damp as well as leaks roof problems structural and electrical issues Making a complaint and receiving correspondence from them has since been extremely difficult - it seems they have been deliberately obstructive Thoroughly discourage anyone from using their services
N

In November of 2022 Laurence quilter

In November of 2022 Laurence quilter surveyed a flat that I ended up buying and I m not the type that gives 1 stars but like other one star reviews here I ll repeat the message you ve been warned They started out professional but when huge negligence was pointed out they turned nasty immediately I lost 4 500 as a result of hiring this company Highly recommend anyone else
X

Not what it used to be

I had used LQ in the past and they were very helpful This time around they did not cover themselves in glory on the survey itself nor with the customer service following my complaint The survey was 50 boilerplate text 20 flat-out errors stating a timber conservatory was built in UPVc 30 excuses for their laziness After pointing out my discontent on several specific points and several weeks of back and forth I was still receiving answers to questions I never asked to deflect answering my actual question about the mistakes they had made I am not taking this up directly to RICS as LQ failed on several points of the rules of conduct of the governing body and failed to recognize that Since this review was first posted LQ went on to accuse me of having produced fake Google reviews I don t have words for that kind of customer service

About Laurencequilter

Trust our RICS-Accredited Surveyors for detailed Property Surveys Laurence Quilter your choice for precise property assessment

United States

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Frequently Asked Questions

Laurence Quilter offers a range of RICS regulated property surveys including RICS Level 2 Surveys (Homebuyer Report) and RICS Level 3 Surveys (Full Structural Report), RICS Market Valuations for probate, shared ownership, staircasing, right to buy, and marriage valuations, Party Wall Surveys under the Party Wall Act 1996, Architectural Plans and Drawings, Schedule of Dilapidations, Damp Surveys, Structural Calculations, and pre-auction services.

Yes, Laurence Quilter is a RICS Accredited firm, and all their surveyors are RICS Chartered Surveyors, Engineers, and Architects who adhere to globally recognised standards and ethical practices.

Laurence Quilter provides services across London, Greater London, Kent, Surrey, Essex, and Europe, with surveyors based locally in these areas.

Yes, Laurence Quilter offers pre-auction services where they assess the property prior to auction and advise whether to proceed with the purchase.

Yes, Party Wall Surveys require the adjoining owner's consent, typically through a served notice under the Party Wall Act 1996.

About Laurencequilter

Laurence Quilter: Your RICS Accredited Property Surveyors Across London and the South East

Laurence Quilter provides professional property survey services delivered by a team ofRICS AccreditedChartered Surveyors. Based across London, Greater London, Kent, Surrey, Essex, and Europe, the firm offers a personal service for residential property assessments. The company operates under the globally recognised ‘Regulated by RICS’ designation, ensuring adherence to strict ethical standards, competency, and client money protection.

RICS Accredited Property Surveys and Building Services

The core offering from Laurence Quilter includes a range of RICS regulatedproperty surveysandbuilding services. Clients can book aRICS Level 2 Surveys Homebuyer Reportor aRICS Level 3 Surveys Full Structural Report. Additional specialistsurveying servicesinclude RICS Market Valuations for probate, shared ownership, staircasing, right to buy, and marriage valuations, as well as Party Wall Surveys under the Party Wall Act 1996. The team also provides Architectural Plans and Drawings, Schedule of Dilapidations, Damp Surveys, and Structural Calculations.

Expert Witness Reports and Pre-Auction Services

The firm supports clients withpre-auction services, conducting property assessments before auction dates to advise on purchase decisions. Building control matters can be incorporated into existing reports. For legal and boundary matters,Party Wall Surveysrequire the adjoining owner’s consent, typically through a served notice. The team is equipped to handleEnvironmental ReportsandEPC Reportsas part of a comprehensive assessment.

Professional Chartered Surveyors and Client Service

Laurence Quilter differentiates itself by offering apersonal, friendly serviceoften unavailable from larger firms. The RICS Chartered Surveyors, Engineers, and Architects are local to the areas they serve, providing on-the-ground expertise in London and the South East. Client testimonials highlight efficient service, comprehensive reporting, and clear communication, with surveyors such as Denise praised for practical advice and quick turnaround times.

Contact Laurence Quilter

For property transactions in London and the South East, Laurence Quilter serves as a RICS regulated firm providing precise property assessment. The team can be contacted at 128 City Road, London, EC1V 2NX, or reached by phone at 0203 877 0936. Appointments and enquiries can be made via [email protected]. Visit the website to explore the full range ofsurveying servicesand book your next propertysurvey.