Ldproducts Reviews

BEWARE using their inks

BEWARE using their inks Not only does it not work after HP updated firmware restricting 3rd party inks their ink BRICKED my brand new printer into a error code cycle that can t be fixed My near 300 printer became trash Customer service is a joke I ordered the ink in Dec 2021 it took over a month to get it and I m still fighting for a refund They won t provide a return label to return their junk items I keep getting the run-around treatment Therefore I ll dispute the transaction STAY FAR AWAY if you don t want headache and huge losses If you buy from them be ready for a broken printer and be ready to fight for a refund

5 toner cartridges shipped loose in a

5 toner cartridges shipped loose in a large box Obvious damage to the product Wish I could attach pictures Phone calls never picked up or returned and no response to email

Printer cartridges LEAK

I ordered printer cartridges and when I removed the protective foil over the print connector the ink ran out and stained a lot of the desk and papers Thinking this might be just one bad cartridge I tried another but this time I opened it deep inside a box The second cartridge also leaked greatly the box contained the ink from the desk but it still got all over my hands which took a long time to clean up Their price is NOT worth the hassle and mess and the cartridges are total junk and unusable

LD IS A RIPOFF BEWARE

Recently purchased printer cartridge s from LD On one of the cartridge boxes it stated use before 5 2023 I called LD and was informed to disregard that date I told them I am not using expired ink in my printer and wanted to return this product for an exchange They would only accept return if I paid for shipping Will never do business with them again

Couldn t sign in or enter promo code

First I couldn t log into my account I had LD Products send me a link to reset my password I did that and a pop-up indicated that it was updated Tried to sign in with no luck Tried on two different browsers and it said that either email or password did not match their records Then upon going to my cart there was no place to enter a promotion code LDEMLEXC to get 20 off Never had problems in the past

This is a dishonest business

This is a dishonest business that is best avoided The business is based on providing generic ink and toner but they frequently misrepresent which of their products will fit your printer All complaints aremet with an offer to replace the product that does not work yet without fail the replacements are the same incompatible item When asked to send something that works instead they say it is against policy to replace an item with something different They will offer a refund to get you off the phone but the checks never arrive IRL a local Attorney General would shut them down The get away with this pattern of criminal behavior because it is the internet

I purchased a set of HP ink cartridges

I purchased a set of HP ink cartridges and they are not recognized by the printer LD will not take the black cartridges back and will not pay for return shipping on the others Their web site says they have a satisfaction guarantee but nothing could be further from the truth RUN FROM THIS FRAUD and buy on Amazon Way cheaper and returns are welcome Lesson learned

Don t risk losing your money

This company will trick you into purchasing products that do not fit your printer There is no clear declaration that they ll will not refund any opened items even if they are unused They do tout a 100 satisfaction guarantee but they left me feeling scammed and unsatisfied Don t buy their products