Lebonvin Reviews

Le Bon Vin - Wine Merchants - The Wine Shop

lebonvin.co.uk
4.20
88 reviews
Great Rating
Based on 88 user experiences

Rated 4.20 out of 5 by 88 Happy Customers

61.4%
19.3%
6.8%
3.4%
9.1%
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AI Review Summary Based on 88 reviews

Customers consistently report fast and reliable delivery, excellent service, and high product quality. The selection is praised as great and varied. Some issues with delivery addresses and packaging errors are noted. Pricing is considered reasonable or good by most, though a few find it expensive. Occasional delays and courier problems are mentioned.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Great selection
  • Good pricing
Common concerns
  • Expensive pricing
  • Delivery issues
  • Packaging concerns
  • Address errors
  • Courier problems

Last updated 5 days ago

M

Found the wine I wanted

Found the wine I wanted Ordered on the Sunday delivered on the Tuesday Great service Thank you
P

Excellent service every time

Excellent service every time Good prices fast delivery
P

Great cider for a gift

Cider ordered was hard to find online other than the website Delivered with care very quickly
M

We order this wonderful French red

We order this wonderful French red sparkling twice a year This is the only wine merchant that we know of in England that has it it s in Sheffield and we live in Somerset and it came the next day after ordering We think that s very impressive
V

Although my delivery was late and

Although my delivery was late and arrived late the customer service in dealing with this was 5 star Thank you
H

Great wine great service

Highly recommend Good selection of quality Italian and French wines plus many others Ordered delivered next day
S

You won t get better service anywhere

Ordered some Moroccan wine and it arrived a merr two days after ordering - superb
P

Not Communicative

Ordered a wine gift for delivery one week prior to Christmas Item was never delivered Upon checking with recipients no attempt was made to call and contact the recipient and no delivery was ever attempted
P

The shop may be good but the delivery

Not Communicative I telephoned to inquire if a wine that is usually stocked but currently out of stock would be restocked I was advise that a delivery had arrived and that the web site would be updated by 2 pm that day Three days later it is still not updated I am persistent and sent a message asking about the stock No reply Discourtesy is unbecoming No more le bon van Plenty of other wine merchants
P

It was out of stock

The shop may be good but the delivery service isn t My wife and I were isolating and couldn t get to the shops so we ordered wine from here for 2 special dinners over the coming weekend We ordered Wednesday and were promised delivery on Friday The wine didn t turn up despite us chasing up with both the shop and delivery agent It eventually turned up on Monday obviously too late for the intended use The wine is average quality and better quality at half their price is available from Aldi First and last time we shop here

About Lebonvin

Le Bon Vin Wine Merchants Sheffield Over 800 wines and spirits imported directly from all around the world Order online or visit our Sheffield wine shop

United States

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