Lebonvin Reviews

Le Bon Vin - Wine Merchants - The Wine Shop

lebonvin.co.uk
4.20
88 reviews
Great Rating
Based on 88 user experiences

Rated 4.20 out of 5 by 88 Happy Customers

61.4%
19.3%
6.8%
3.4%
9.1%
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AI Review Summary Based on 88 reviews

Customers consistently report fast and reliable delivery, excellent service, and high product quality. The selection is praised as great and varied. Some issues with delivery addresses and packaging errors are noted. Pricing is considered reasonable or good by most, though a few find it expensive. Occasional delays and courier problems are mentioned.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Great selection
  • Good pricing
Common concerns
  • Expensive pricing
  • Delivery issues
  • Packaging concerns
  • Address errors
  • Courier problems

Last updated 5 days ago

T

Poor service

Bought as a birthday gift Didn t deliver on day promised then missed the advised delivery slot on the next day by an hour and a half I could have bought the wine for half the price from Asda and posted it myself No point in paying a premium price if you get this poor service
M

Delivered to the incorrect address

Delivered to the incorrect address yes now resolved but not by le Bon vin or the courier
V

ou est le vin

my experience so far is not good my next day order of wine has still to be delivered The wine was ordered as a birthday gift but is still at the couriers who seem unable to forfill the rearranged delivery date I await positive news so i can update this review
H

No wine has been delivered

No wine has been deliveredOn the day in question you claimed courier attempted delivery we were in all day and nobody came to the house door or left a card Surely re delivery is down to le bon vin to arrange not myself
S

The wine I ordered although it was

The wine I ordered although it was showing as available online it was replaced by a different wine
V

Well it s been a week since we ordered

Well it s been a week since we ordered the wine and it still hasn t arrived This is due to Le Bon Vin using APC Logistics and the fact that APC are incompetent All other Logistics companies have no problem in finding my house but APC never can Now I know this isnt Le Bon Vin s fault but in a way it is dont use them as a delivery service and you wont get two stars
H

Order easily placed and thought the

Order easily placed and thought the wine was quite expensive but wanted to try the company Unfortunately after waiting all day for a delivery the order was incorrect The problem was rectified swiftly but would think again before placing an order
S

Firstly the cider arrived in an

Firstly the cider arrived in an explosive way as not travelled calmly I was told it would arrive 2 days later it still hasn t arrived 5 days later on 5th November
N

Asked for delivery on 28th April

Asked for delivery on 28th April birthday present but delivery was 27th April 28th was clear on the order
J

Ordered Friday but didn t arrive until

Ordered Friday but didn t arrive until Monday

About Lebonvin

Le Bon Vin Wine Merchants Sheffield Over 800 wines and spirits imported directly from all around the world Order online or visit our Sheffield wine shop

United States

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