Leedsbuildingsociety Reviews
Mortgages, Savings, Insurance & More | Leeds Building Society
AI Review Summary
Based on 140 reviews
Across 100 reviews, customers consistently rate Leeds Building Society 5 stars for staff helpfulness, friendliness, and efficiency, with many praising specific branches and advisors. Conversely, 1-star reviews repeatedly cite poor online and mobile banking systems, including difficult navigation, slow processes, lack of app, and technical issues. Some 1-star reviews also mention problems with account opening, slow transfers, communication, and website functionality.
What customers love
- Helpful staff
- Friendly staff
- Efficient service
- Personal service
- Knowledgeable advisors
Common concerns
- Poor website
- Slow transfers
- No mobile app
- Archaic system
- Communication issues
Last updated 19 hours ago
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