Lemonade Reviews

LemFi | International Payments For Everyone

3.62
133 reviews
Great Rating
Based on 133 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
K

My problem with them is the pattern

Sometimes payments stuck but overall good experience
N

Good company and I love the recent and

My problem with them is the pattern one would have load up come back and then begin to transfer some other app once u indicate the right button for send it automatically go to ur account linked to the app and then it s credited to your recipient account
A

Easy to navigate the APP but rates are

Good company and I love the recent and the recent addition of being able to send money back from home
J

They are reliable until you have an issue

Easy to navigate the APP but rates are not always the best when compared with other platforms
T

Good experience after complaint

They are reliable good exchange rate deserved 5-star but I gave 3 only because they give you the runaround when there s an issue My driver s license that Lemfi has on file expired but I renewed it the driver s license even before it expired When a license is renewed in Ontario Canada where I live a temporary paper validation tag valid for 3 months is issued and the tag is used in conjunction with the expired license hardcopy until the new one arrives in the mail I notified Lemfi with a copy of the validation tag that indicated my license had been renewed and thus valid but Lemfi blocked my account and has been giving me needless runaround since then Secondly license expiry does not invalidate someone s legal names in Ontario Canada banks credit card companies utilities and the rest of them do not suspend their clients accounts when their license expires The law here only require that ID be valid at the time they are being used for identification or setting up accounts
S

Long time to process transfers

Had a bad experience which they were able to turn around after I complained and escalated 3 5 out of 5 suya sticks as per Humble Prince Ratings
E

Good service so far

They have a good rate compare to other companies but the problem is the transfer takes hours to be recieved it has now been over 15hrs and the money has not been processed and I am not happy about it
S

50 50 Experience

Good service so far Just disappointed i can t add or remove multiple cards on my account with a limit on it
T

Delays in transfer at times

The process is a bit cumbersome as much as I appreciate it s for our safety Why add money to account and all that can t money be transfer directly from card
C

This rate is sometimes better than that

This rate is sometimes better than that of their competitors but sometimes transactions are not processed and when you call their call center to report the issue no one picks up and you re forced to go online to create a ticket I still have a transaction pending with them sent over 13 hours ago that has not yet been delivered

About Lemonade

Send money to India, China, Pakistan, Nigeria, Ghana, Kenya and 16 other countries. Receive and manage your money without stress

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