AI Review Summary
Based on 133 reviews
The majority of reviews for Lemonade (LemFi) are positive, highlighting fast transfers, reliable service, good exchange rates, and helpful customer support. A significant number of users report issues with delayed or failed transactions, difficult customer service access, and problems with resolving disputes. The app is generally praised for ease of use and international capabilities, but recurring problems with transaction processing and support responsiveness are noted. Several recent negative reviews indicate a decline in service quality for some users.
What customers love
- Fast transfers
- Good exchange rates
- Easy to use
- Helpful support
- Reliable service
Common concerns
- Delayed transactions
- Poor support
- Failed transfers
- High rates
- Account issues
Last updated 2 days ago
A
Ade
Issue resolved within few minutes
O
olasunkanmi olokodana
The transfer process was great
i have using Lemfi for 2 years now it s very fast customer support is superb issues are resolved almost immediately
C
Calistus Chinedu
reponsive
My complaint is being looked into as it should And finally they have resolved everything Thank you at LEMFI team
T
TitilolaBankole
I was glad announce to you that the
I was glad announce to you that the service is good
C
Christopher Abamba
Excellent service
The customer service and the service itself is top notch Excellent service
A
Austin Ashogbon Austin
It s always a great experience
It s always a great experience I use other international transfer apps and Lemfi is always the fastest
S
Shedrack Okuntade
Always fast and reliable
Always fast and reliable it s now my number one platform to send and receive money back home to family and friends
D
Declan
Lemfi is customer focus
Lemfi is customer focusMy Lemfi and i
C
Chinwendu Gabriel
LemFi is number 1
The fact that I don t have to stress over transactions and i also each time I make a complaint I get a response immediately
S
Sunny Okonji
You guys are very great customer
You guys are very great customer service good teamwork good experience good exchange rate good but the reward to not good have to improve on the reward that will make have a lot of customers