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Lemonade Reviews

LemFi | International Payments For Everyone

lemonade.finance
3.62
133 reviews
Great Rating
Based on 133 user experiences

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Rated 3.62 out of 5 by 133 customers

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AI Review Summary Based on 133 reviews

The majority of reviews for Lemonade (LemFi) are positive, highlighting fast transfers, reliable service, good exchange rates, and helpful customer support. A significant number of users report issues with delayed or failed transactions, difficult customer service access, and problems with resolving disputes. The app is generally praised for ease of use and international capabilities, but recurring problems with transaction processing and support responsiveness are noted. Several recent negative reviews indicate a decline in service quality for some users.

What customers love
  • Fast transfers
  • Good exchange rates
  • Easy to use
Common concerns
  • Delayed transactions
  • Failed transfers
  • High rates
  • Account issues

Last updated 3 months ago

C

Kindly improve in your response time

Kindly improve in your response time and turnaround time with customers complaint Keep the good job
T

It was a good one receiving a callback

It was a good one receiving a callback from Lemfi to resolve the problem Though still waiting for the resolution
G

Nice

Nice quick and reliable way to send naira to your pounds account This service is what stands them out from other service providers Quick and reliable
J

I ve never really had problems with my

I ve never really had problems with my transactions Recently I couldn t use your services This was resolved after a couple of days In all I m satisfied with your services
U

It s been amazing using Lemfi

It s been amazing using Lemfi Never had a issue except with the receiving Bank
F

I had a great experience using the app

I had a great experience using the app The process was seamless fast and user-friendly I would definitely recommend it to others However in the area of timely resolution of customer issues I feel there is room for more improvement And once more I would definitely recommend it to others
S

When i registered with lemfi it was

When i registered with lemfi it was great Sending money was easy as anything And the recipient get the money within shot time Until lately where I was trying to add money to my account and it won t let me
E

Elijah

I had an issue with a transfer sometime ago and the LemFi team were quite helpful to resolve the problem swiftly
D

Indifferent

It has been a good experience using the App but not until this month it had issues login and it was malfunctioning and I tried to get in touch with the support team but no replied response and it was hard for me to make transactions using the app
V

I am enjoying my experience with Lemfi

I am enjoying my experience with Lemfi Transfers go through very quickly abd they have great exchange rates But sometimes fed back from customer support in resolving issues are not instant

About Lemonade

Send money to India, China, Pakistan, Nigeria, Ghana, Kenya and 16 other countries. Receive and manage your money without stress

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